Office Professional 2 - PN: 20069172 at Ohio Department of Administrative Services

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Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical, Data Entry, Customer Service, Office Practices, Public Relations, Problem Solving, Record Keeping, Team Collaboration

Industry

Government Administration

Description

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. What Our Employees Have to Say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work. Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application! What You’ll Be Doing: Performs clerical tasks in support of the Policy Processing Teams, Claims, and Mailroom departments Images employer documents transferred into the Policy Processing Team workflow Assigns a second level of categorization based on transaction type Types dates received and policy numbers as provided Places blocks on policies with invalid addresses in CoreSuite and uses available information to identify policy and/or claim numbers Processes incoming and outgoing policy processing and claims mail, emails, and faxes Performs daily correspondence duties, including processing bank correspondence via the bank website Updates employer addresses using the system 6 mos. trg. or 6 mos. exp. in using personal computer & related business office software; 6 mos. trg. or 6 mos. exp. in office practices & procedures. -Or 6 mos. exp. as Office Professional 1, 12141. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Clerical & Data Entry Major Worker Characteristics: Knowledge of: BWC policies & procedures*; Division & departmental policies & standard operating procedures*; BWC forms*; office practices & procedures; public relations; customer service principles; BWC document retention schedules & Naming Policy guidelines*. Skill in: Personal Computer; software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access) *; Office Equipment (e.g. fax machines, telephones) *. Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail*; identify customer needs when customer is unsure & follow up accordingly; carry out detailed but basic instructions; deal with problems involving few variables within familiar context; deal with some abstract but mostly concrete variables; maintain accurate records; cooperate with co-workers on group projects. (*) Developed after employment.

Responsibilities

The Office Professional 2 performs clerical tasks in support of various departments, including processing documents and managing correspondence. Responsibilities include imaging documents, categorizing transactions, and updating employer addresses.