1. General office & Customer Care Duties such as:
   · Checking emails, voicemails,
   · Informing customers off any changes to opening hours & updating phone message systems.
   · Filing of documents ensuring Data protection is followed.
   · Answering incoming calls and dealing with all customer queries on phone & email.
   · Ensuring that all Cash & Carry, Safety shop customers are greeted and assisted when on site.
   · Ensuring that customers are provided with the best in customer care at all times.
   · Dealing with all invoice queries
2. Invoicing
   · Invoicing delivery dockets
   · Matching delivery dockets to invoices
   · Providing invoices to customers
   · Ensuring accounts is aware of unbilled figures
   · Emailing/ posting end of month statements (Including Web portals)
   · Pod’s retrieved online
3. Orders
   · Generate works orders for bespoke orders
   · O/S goods checked on daily basis
   · Website orders are checked and processed
4. Telesales
   · Calling current and prospective customers.
   · Assist in Sourcing new leads and business opportunities in your designated Sales area
   · Identify decision makers and develop relationships with them to create business opportunities
   · Maintaining the company database on all sales opportunities
   · Being discreet and protecting the confidentiality of the data you are exposed to on a day to day basis
5. Reporting
   · All Debtors reports are completed and reported to admin manager
   · Daily rep figures reported
6. Other
   · Ordering stock when requested by Management.
   · Assisting accounts team when required and covering leave periods
   · Assisting departments with queries on reports

Benefits:

• On-site parking

Job Type: Full-time
Pay: €15.00-€16.00 per hour

Benefits:

• Employee discount
• On-site parking

Work Location: In person
Reference ID: 072