OFFICE SCHEDULER - BEEBE MEDICAL GROUP at Beebe Healthcare

Georgetown, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

26.35

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clear Communication Skills Both Written And Verbal, Knowledge Of Basic Computer Programs, Able To Keep Confidential Information Regarding Patients And Team Members, Able To Withstand Crisis Situations, Customer Service Skills

Industry

Hospitals and Health Care

Description

Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. Benefits In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers: Sign-on and Referral Bonuses for select positions Tuition Assistance up to $5,000 Paid Time Off Long Term Sick accrual Employer Contribution Plan Free Short and Long-Term Disability for Full Time employees Zero copay for drugs on prescription plan for certain conditions College Bound 529 Savings Plan Life Insurance Beebe Perks via Work Advantage Employee Assistance Program Pet Insurance Overview Responsible for scheduling physician office appointments. Obtain accurate appointment and financial information to create financial accounts. Must maintain excellent rapport with physician's offices and ancillary departments. Responsibilities Responsible to answer all incoming calls within 30 seconds. Schedulers should maintain a volume of 8 calls an hour. Obtain demographic information (Last name, first name and date of birth ) to correctly identify patients being scheduled. Use additional identifiers when necessary. Accurately input all information in the electronic medical record system. Pre-register patients by obtaining insurance information and verifying eligibility. Demonstrates proficiency with scheduling guidelines and departmental protocols. Obtain accurate appointment/reason for visit information. Use scheduling matrix when applicable to assure patients are scheduled in appropriate time frame. Advise patients of scheduled appointment and arrival time. Provide patients of directions to selected office location when necessary. Communicate same day add on appointments directly to office coordinator and/or staff. Responsible to attend 90% of department staff meeting, read all staff meeting minutes, attend all applicable educational offerings , open and read e-mails daily to keep abreast of changes and updates. Responsible to bring to the attention of office coordinator or manager (following chain of command) all scheduling issues and patient concerns. Ability to multi-task between heavy call volume, multiple computer systems and frequent interruptions. Must be able to rapidly change priorities to address current need of department. Must effectively adjust to change, prioritize duties as necessary, handle stress and address current needs of the department. Must consistently communicate with a high level of courtesy and professionalism to providers, staff and patients. Other duties as assigned. Qualifications Two years Hospital setting or physician's office experience. Knowledge of Medical terminology and basic anatomy. Prior scheduling , patient accounts, unit clerk or medical assistant experienced preferred. High school graduate or equivalent. Competencies Skills Essential: * Clear Communication Skills Both Written And Verbal * Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors Credentials Education Essential: * High school graduate or equivalent Other Information Entry USD $17.00/Hr. Max USD $26.35/Hr.

Responsibilities

The Office Scheduler is responsible for scheduling physician office appointments and obtaining accurate appointment and financial information. They must maintain excellent rapport with physician's offices and ancillary departments.