Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.
Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.
Job role: Office Services Supervisor
Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week)
Happy to talk flexible working
Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2024 and so, we are happy to consider flexible working opportunities to help you balance your work and home life.
Team: Office Services & Front of House
Location: Manchester with flexibility to provide cover at our other UK office locations
Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

• Annual leave starting at 25 days
• Birthday privilege day and Christmas shutdown
• Holiday buy, sell and carryover scheme
• 2 charity volunteering or pro bono days
• Optional private medical insurance via BUPA
• Annual fitness allowance
• Flexible pension scheme
• ISA saving scheme and independent financial advice
• Electric or hybrid vehicle lease scheme
• Medicash
• EAP with access to counselling
• Enhanced family leave policies
• Access to 10 days fully subsidised emergency or back-up care per year
• Life assurance
• Group income protection
• Annual travel season ticket loan
• Hybrid working and dress for your day policy
• Bespoke training and development opportunities
• Financial contribution towards home working equipment

ROLE OVERVIEW

We are currently looking for an Office Services Supervisor to join our Operations team in Manchester. The successful candidate will liaise with the UK Office Services Manager to ensure the efficient operation of the office. They will be responsible for procuring all Office Services, as well as maintaining accurate records and ensuring compliance with all regulatory requirements. The role will also include an element of line management responsibility within the team.

KEY RESPONSIBILITIES:

• Liaising with staff and clients
• Co-ordinating with various contractors and suppliers
• Ensuring the office remains presentable and always fit for purpose in all respects
• Delivering training to team members and ensuring that staff are given the skills needed to successfully carry out their role.
• Coach and develop your team, including probations, performance reviews, annual appraisals, mid-year reviews, setting objectives and regular one to ones
• Report any relevant information and issues to the front of house supervisor and designated facilities management team.
• Administrative duties which include but are not limited to the following:
• Invoicing and spreadsheets
• Stationery orders
• Office supplies / refreshment orders
• Long term planning for functions
• Arranging payment of invoices where applicable
• Assist with office moves
• Overseeing meeting room support requirements
• Maintaining records and documentation in accordance with legislative requirements, office health & safety policies, permits and assessments.
• Daily kitchen upkeep, stock check, replenishments etc
• Assist with processing, distribution and despatch of inbound and outbound mail
• Receive and welcome visitors, liaising with Hill Dickinson hosts and offering hospitality as directed.
• Answer and redirect calls on switchboard (both internal and external) as per the Hill Dickinson telephone standard (as and when needed)
• Maintain visitor log and issue visitor passes
• First aider
• Maintenance of daily holiday lists
• Rota Management