Office & Special Projects Manager at Bad Birdie

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Concierge Service, Operational Excellence, Project Leadership, Proactivity, Attention To Detail, Follow Through, Office Management, Facilities Management, Vendor Management, Budget Management, Emotional Intelligence, Independent Work, Organization, High Urgency, Problem Solving

Industry

Retail Apparel and Fashion

Description

About The Role The Office & Special Projects Manager is the steward of the Bad Birdie HQ experience, blending hospitality, concierge-level service, operational excellence, and project leadership to keep our Scottsdale office running smoothly. This is a hands-on role where you’ll stay active throughout the day, owning the office experience and helping create a welcoming, polished environment for our team, guests, and partners. We’re looking for someone who is naturally proactive, takes pride in the details, and consistently follows through. Reports To: Head of Operations & People Schedule: his role is primarily on-site at our Scottsdale HQ Monday–Thursday when most of our corporate team is in the office. Fridays are typically flexible/remote, with occasional in-office needs for guests, vendors, events, or urgent office priorities. What Success Looks Like Within the first 3 to 6 months, success looks like: Guests consistently feel welcomed, cared for, and impressed The office runs smoothly with minimal friction or surprises Projects are executed with clarity, structure, and follow-through Issues are surfaced early and handled calmly and efficiently Leadership trusts the HQ experience is fully owned end-to-end What You’ll Be Responsible For Hospitality & Concierge Experience Serve as the primary host of BBHQ, welcoming guests, candidates, partners, and vendors Create a warm, thoughtful, elevated in-office experience aligned with the Bad Birdie brand Ensure conference rooms, shared spaces, and amenities are always ready and functional Partner with leadership and staff to raise hospitality standards across the office Office Operations & Readiness Own daily office readiness: opening/closing, cleanliness, organization, and supplies Keep the office consistently guest-ready, functional, and well-maintained Proactively identify and resolve facilities, maintenance, and operational issues Maintain office SOPs and playbooks to ensure consistency and continuity Special Projects Lead and execute office-related and cross-functional special projects Support HQ enhancements, space improvements, and operational initiatives Assist with leadership offsites, internal events, and key company moments Drive projects from idea to execution to completion with minimal oversight Vendor & Property Management Own relationships with property management, building services, and office vendors Coordinate work orders, improvements, and ongoing office needs through completion Manage service providers with a high bar for quality, responsiveness, and follow-through Budget & Operational Discipline Manage office-related budgets and expenses responsibly Track spend, flag risks early, and recommend improvements Balance speed with thoughtfulness, prioritizing what matters most Qualifications Proven ability to manage multiple priorities without losing focus, energy, or composure Warm, positive presence; you genuinely enjoy making people feel taken care of Relentlessly proactive and organized, with a low tolerance for disorder or loose ends High urgency and strong follow-through; you close the loop, every time Strong emotional intelligence and comfort working with senior leaders Experience in a fast-moving, founder-led, or high-standards environment is a strong plus Able to operate independently while staying closely aligned with leadership direction What We Offer At Bad Birdie, we care deeply about our people and culture. Here’s what you can expect: Generous PTO and sick time 10 recognized holidays Medical, dental, and vision insurance, plus HSA and 401(k) with company match Heavily discounted Bad Birdie apparel

Responsibilities

This role stewards the office experience by blending hospitality, concierge service, and operational excellence to ensure the Bad Birdie HQ runs smoothly and maintains a welcoming environment. Responsibilities include owning daily office readiness, leading special projects, and managing vendor relationships with a high standard for quality.