Office Specialist - South Lincoln at State of Nebraska

Lincoln, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

17.254

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Customer Service, Data Entry, Recordkeeping, Confidentiality Standards, Professional Communication, Organizing, Prioritizing, Judgment, Collaboration

Industry

Government Administration

Description

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $17.254 Job Posting: JR2025-00020901 Office Specialist - South Lincoln (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 11-25-2025 Job Description: Join Us in Helping People Live Better Lives The Department of Health and Human Services is seeking a motivated and detail-oriented Office Specialist to join our dedicated Child and Family Services team. We’re looking for someone who takes initiative, values integrity, and is committed to making a difference in the lives of children and families across our community. If you’re passionate about providing quality administrative support in a mission-driven environment, we invite you to apply! What We Offer We believe in supporting the people who support Nebraska families. Our comprehensive benefits package includes: • 156% state-matched retirement contribution • 13 paid holidays • Generous vacation and sick leave • Tuition reimbursement • Public Service Loan Forgiveness (PSLF) eligibility • 79% employer-paid health insurance • Dental and vision coverage • Employer-paid $20,000 life insurance • Ongoing training and career growth opportunities Key Responsibilities As an Office Specialist, you will: Provide administrative and technical support to professional and supervisory staff within Child and Family Services, ensuring compliance with agency policies. Prepare, maintain, and track case files, reports, and correspondence related to family service programs and client activities. Assist with scheduling, documentation, and coordination of case meetings, court hearings, and service referrals. Input and verify data in agency systems to ensure accuracy of child welfare and family support records. Respond to inquiries from families, partner agencies, and the public, offering information or directing them to the right resources. Review and process documentation for completeness and compliance with established guidelines. Support daily program operations by monitoring deadlines, tracking reports, and preparing summaries as needed. Collaborate with other teams and community partners to ensure smooth and efficient workflow. Greet and assist clients and partners at the front desk. Answer and direct calls using a multi-line phone system. Hold a valid driver’s license and be willing to transport state wards when necessary. Qualifications/Requirements Minimum Qualifications : Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment. Preferred Qualifications: Experience providing administrative or program support in an office or customer service environment. Background in social services, child welfare, or human services. Knowledge, Skills, and Abilities You’ll thrive in this role if you have: Knowledge of standard office practices and procedures. Familiarity with recordkeeping, filing systems, and data entry methods. Understanding of confidentiality standards and professional communication. Skill in organizing, prioritizing, and managing multiple tasks accurately. Ability to interpret policies, exercise judgment, and maintain professionalism when handling sensitive information. A collaborative mindset and a commitment to helping people live better lives. Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!

Responsibilities

As an Office Specialist, you will provide administrative and technical support to professional and supervisory staff within Child and Family Services. You will prepare, maintain, and track case files, reports, and correspondence related to family service programs and client activities.