Office Supervisor - UT Primary Care Lafollette at University Physicians' Association

La Follette, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinic Flow Management, Payroll Management, Office Policy Development, Employee Training, Performance Monitoring, Financial Performance Review, Reimbursement Coordination, Customer Satisfaction Resolution, Liaison Skills, Process Implementation, Credentialing, Staff Scheduling, Healthcare Management, Billing Coordination, Quality Measures Alignment, Cost-Effective Care

Industry

Hospitals and Health Care

Description

Description University Physicians’ Association, Inc. is seeking qualified applicants for Office Supervisor for a Family Medicine office located in Lafollette, Tennessee. This role is responsible for directing, supervising, and coordinating staff and activities at physician office to provide quality, cost-effective care. Responsibilities include, but not limited to: 1) Ensure efficient clinic flow. 2) Responsible for weekly payroll and staff schedules. 3) Establishment, in conjunction with Administrator, office policies in accordance with established physician office and hospital standards. 4) Initial employee training, mandatory yearly training, and monitoring of job performance including annual performance reviews. 5) Review and monitor, in conjunction with Administrator, office financial performance including physician CME, reimbursements, and operating costs. 6) Work with Coder, Administrator, and the Central Billing Office to ensure appropriate reimbursement. 7) Coordinates activities with billing office to include demographics and insurance, patient balances, overdue accounts. Gain expertise in billing office functions as they relate to charge capture and overall patient flow. 8) Ensure proper resolution of all customer satisfaction issues related to clinic site. 9) Liaison between practice providers and office employees and between practice and outside vendors / hospital. 10) Review and implement processes that align with our quality measures and department goals. 11) Facilitate credentialing information as needed. 12) Other Duties as assigned by the Administrator. Requirements Minimum of three years of physician office management in health care organization required.

Responsibilities

The Office Supervisor is responsible for directing, supervising, and coordinating staff and activities at the physician office to ensure quality, cost-effective care. Key tasks include managing clinic flow, payroll, staff training, and financial performance monitoring.