ARE YOU ABLE TO PROVIDE LEADERSHIP BY ESTABLISHING CLEAR EXPECTATIONS AND DEMONSTRATING HIGH STANDARDS OF WORKING PRACTICE?

WFS is looking for an Office Supervisor to work closely with the Operations Manager to achieve high levels of operational performance against all airline SLA’s are delivered
The Superisor will also be required to lead and motivate a team of Office Cargo Agents on the day-to-day actions in fast moving cargo operations

YOUR MAIN RESPONSIBILITIES ON A DAY TO DAY BASIS WILL BE:-

• Monitor flight operations, schedules, and cargo handling to ensure on-time performance and efficiency
• Plan, coordinate, and assign labour effectively, collaborating with other team members to meet operational demands
• Track and analyse flight performance metrics, preparing detailed reports for the management team with insights and improvement strategies
• Maintain and promote high standards of customer service, addressing client enquiries and concerns promptly
• Communicate and implement changes as directed by management, ensuring smooth adaptation within the team

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED:-

• A minimum of 2 years’ experience working in a Logistics Operations Office
• Experience of leading a team or other supervisory experience
• Good understanding of the working practices of ABS and Customs
• Essential knowledge of export and import procedures
• Dangerous goods acceptance training
  Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.