JOB OVERVIEW

We are seeking a dedicated and organised Front Office Assistant to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative and customer support. This position requires a proactive individual who can manage multiple tasks efficiently while maintaining a professional and welcoming atmosphere for members and visitors.

SKILLS

• Self-motivated and pro-active.
• Strong clerical skills with attention to detail and accuracy in data entry.
• Proficiency in computerised systems, particularly Microsoft applications.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Strong administrative capabilities to support daily office functions.
• Exceptional phone etiquette and communication skills, both written and verbal.
• Ability to work independently as well as part of a team in a fast-paced environment.
  If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this exciting opportunity as a Front Office Assistant.
  Please see our website for more details www.midlandgliding.club/jobs
  To apply, please complete the initial short form (https://forms.office.com/e/KVU8ua5EgS) in the first instance and we will be in touch
  Job Type: Part-time
  Pay: From £98.29 per day
  Expected hours: No less than 14 per week

Benefits:

• Canteen
• Casual dress
• Company pension
• Employee discount
• Flexitime
• Free parking
• On-site parking

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 29/08/2025
Reference ID: MGCOfficeAug202

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage incoming phone calls and emails, ensuring excellent phone etiquette and directing calls and enquiries appropriately.
• Taking bookings and payments for gliding courses, first flights, and for on-site accommodation.
• Meeting people on arrival, guiding them in completing necessary paperwork, escorting them to the launch point on the flying field.
• Routine checking of certain clubhouse facilities and systems eg fire alarm.
• Perform clerical duties including data entry, filing, and maintaining office records.
• Utilise Sage for basic accounting tasks and financial record keeping.
• Organise and schedule meetings, and events as required.
• Maintain an organised office environment by managing supplies and equipment.
• Assist with the preparation of reports and documentation using Microsoft 365 applications.
• Collaborate with other team members to ensure efficient office operations.
• Ensuring stationery, bar stock, merchandise etc are kept in stock.
• And any other relevant duties as may arise.