Officer, Card Operations at Standard Bank - UK

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transaction Processing, Monitoring, Reconciliation, Reporting, Customer Support, Dispute Resolution, Finance, Accounting, Banking Knowledge, Card Operations Management, Payment Gateways, MS Office, Card Scheme Rules, Client Relationship Management, Collaboration, Financial Acumen

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description The Card Operations Officer is responsible for managing and executing all operational activities related to debit, credit, and card acquiring products. This includes card issuance, transaction processing and monitoring, dispute resolution through chargeback, and ensuring compliance with regulatory, scheme and security standards. The role supports seamless card services for customers while maintaining operational efficiency and risk mitigation. Key Responsibilities Transaction Processing & Monitoring Reconciliation & Reporting Customer Support & Dispute Resolution Qualifications Type of Qualification: First Degree Experience Required 3-4 years Advanced understanding of finance and accounting concepts and practices. General banking knowledge and working experience within a financial institution performing reconciliation of card transactions. Experience card operations management systems and payment gateways Proficiency in MS Office tools Conversant with Card scheme rules Additional Information Behavioural Competencies: Developing Expertise Embracing Change Interacting with People Interpreting Data Resolving Conflict Upholding Standards Technical Competencies: Client Relationship Management Collaboration Continuous Improvement Financial Acumen Operations Risk Management Reconciling Financial Records

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Responsibilities

The Card Operations Officer manages and executes all operational activities related to debit, credit, and card acquiring products. This includes card issuance, transaction processing, dispute resolution, and ensuring compliance with regulatory standards.