Officer - Client Administration at Ocorian

, Plaines Wilhems, Mauritius -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Administration, Compliance, Data Entry, Document Management, Communication Skills, Attention to Detail, Time Management, Adaptability, Accountability, Presentation Skills, Service Delivery, Digital Literacy, Collaborative Skills, Growth Mindset, Discretion and Confidentiality

Industry

Financial Services

Description

Company Description Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You Competitive salary We are globally hybrid (please check the specifics for this role during interview process) Flexible working hours Private Pension Plan fully paid by the company after probation Private medical insurance with Catastrophe cover fully paid by the company Employee recognition program and spot bonuses Job Description Main Responsibilities Deliver operational excellence and ensure compliance: Providing high quality client-centric administration activities for clients in a timely manner, managing high client expectations and delivering consistent results, ensuring established processes and procedures are followed. Assisting the managers and directors, in administering a portfolio of clients (to cover all minute keeping, company secretarial matters, payments, correspondence, banking, keeping the structure in good standing). Building your skills in drafting minutes, resolutions and loan agreements Developing your understanding of the local and wider compliance and regulatory environment, delivering services to clients within this environment and ensuring data accuracy and completeness. Deepening your technical knowledge and completing relevant professional qualifications. Deliver client-centric service: Growing your appreciation and understanding of client needs and your knowledge of the broader services Ocorian provides. Building confidence and skills to deliver with limited changes and input from your manager. Consistently following global operational procedures, escalating issues promptly to your manager when they arise and being proactive to recommend follow up actions with clients to ensure the client is delighted with our service. Ensure financial management: Supporting with the financial management of clients; achieving utilisation rates and accurate time recording and assisting with the billing process and monitoring of the aged debt position. #LI-EM1 #LI-Hybrid Qualifications Educated to A level or equivalent; Completed first degree in a relevant field or on the way to complete ICSA 1-2 years’ experience in company and trust administration. Digital Literacy - proficient in the use of the Microsoft Office suite of applications and Ocorian's core systems and apps, building your understanding of the databases used (Viewpoint, NavOne etc) and how to extract data. Administrative Skills - able to handle tasks such as data entry, filing, and document management efficiently. Service Delivery – able to deliver agreed objectives with guidance and support from line manager. Discretion and Confidentiality - able to maintain confidentiality and handling sensitive client information with the utmost discretion. Adaptability - demonstrates flexibility to changing priorities and work demands. Accountability - able to take responsibility for work output. Presentation Skills – able to convey results and outputs of work to senior management in a clear and succinct manner. Attention to Detail - demonstrates good attention to detail to produce good quality work Time Management - able to manage workload, prioritise tasks, and meet deadlines in a fast-paced private client service environment. Communication Skills - able to interact with clients, colleagues, and others in a courteous and effective manner. Collaborative Skills- works with colleagues and assists team members in administrative tasks to achieve common goals. Growth Mindset - shows a willingness to learn, grow, and take on new challenges to advance in their career. Additional Information All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected]. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Responsibilities

Deliver high-quality client-centric administration activities while ensuring compliance with established processes. Support financial management of clients and assist in various administrative tasks.