Officer, Consumer Quality Management at Pandora
Bangkok, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Critical Thinking, Adaptability, Creativity, Self-Motivation, Collaboration, People Focus, Storytelling, Data Analysis, Project Management, Stakeholder Management, Communication, Presentation, Analytical Skills, Structured Thinking, Detail Orientation, Resilience

Industry

Retail

Description
Officer, Consumer Quality Management   Collaborate with global teams and step into a project-based role where ideas turn into impact, and insights shape the future of consumer satisfaction at Pandora. If you’re a fast-paced learner who loves connecting the dots, telling stories with data, and driving projects that matter. This is your stage.   WHAT WE'RE LOOKING FOR…    • Critical thinker & curious mind – you ask the right questions and seek answers that drive improvement.    • Resilient & adaptable – you embrace change and can bounce back from challenges.    • Creative & self-motivated – eager to explore new approaches, tools, and technologies (e.g., AI, video storytelling).    • Collaborative & people-focused – skilled in building strong relationships within the organization.    • Storyteller – able to simplify complex information into clear narratives that influence decisions.   KEY ACCOUNTABILITIESStrategic initiatives & projects    • Support and execute strategic projects, ensuring timelines, deliverables, and stakeholder alignment.    • Explore benchmarking studies and market research that guide product and communication improvement.    • Handle administrative tasks, including reimbursements and expense documentation.Consumer quality communication    • Understand, analyze, and digest consumer feedback and technical findings into sharp, clear, actionable reports.    • Develop engaging communication materials (e.g., short videos, presentations, training content) to share insights across teams.    • Facilitate meetings and forums with global stakeholders, ensuring key takeaways and action plans are captured and aligned.Visitor engagement & coordination    • Support preparation of materials, facilities, and arrangements to ensure a seamless experience for visitors.   QUALIFICATIONS    • Bachelor’s degree in Business, Science, Arts, or related field.    • 1–3 years of experience, preferably in a multinational or complex organization like Pandora.    • Project management or planning experience is a strong plus.    • Strong skills in English and Thai communication, presentation, and storytelling.    • Able to manage stakeholders and work effectively in cross-functional teams.    • Analytical, structured, and detail-oriented mindset.    • Resilient, adaptable, and results-driven.
Responsibilities
This role involves supporting and executing strategic projects, ensuring alignment on deliverables and exploring market research to guide improvements. Key duties include analyzing consumer feedback and technical findings to create clear, actionable reports and engaging communication materials for global stakeholders.
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