Officer, Course & Program Administration (12 months & Third-Party Contract) at RMIT University

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Organizational Skills, Time Management, Attention To Detail, Customer Service, Stakeholder Satisfaction, Academic Standards, Compliance Requirements, Microsoft Office, Team Collaboration, Course Data Management, Scheduling, Documentation Preparation, Training Material Development, Communication Skills, Flexibility

Industry

Education Management

Description

Overview: RMIT University Commitment RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working. Why RMIT University Vietnam? RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers The Role The Officer, Course and Program Administration (CPA) supports the effective delivery of academic programs at RMIT Vietnam by maintaining accurate course data, assisting with scheduling, and coordinating approval processes. Working closely with the Registrar’s Group, Academic Schools, and other stakeholders, the role ensures compliance with institutional policies while providing reliable administrative support. Reports to: Manager, Academic Governance & Systems Your Responsibilities Assist with the coordination of the approval process for new courses and programs by preparing documentation and tracking progress through established workflows. Support the maintenance of academic standards by ensuring course and program information aligns with institutional policies and procedures. Provide administrative support to schools, departments, and other stakeholders during the course and program approval process. Update and maintain course and program data in academic systems, ensuring accuracy and consistency across platforms. Assist with class scheduling and configuration tasks, helping to optimise timetables and resource allocation under guidance from senior staff. Serve as a point of contact for scheduling-related queries, escalating complex issues as needed and promoting clear communication between teams. Contribute to the development of user-friendly guides and resources that support course and program administration processes. Support the creation and maintenance of training materials, ensuring they are accessible and reflect current practices. Perform other administrative duties as assigned to support the effective operation of the team. Key Selection Criteria A bachelor’s degree in education, administration, or a related field, or equivalent relevant experience. 1-2 years of experience in academic or administrative support, ideally within a tertiary education setting. Familiarity with academic standards, institutional policies, and compliance requirements. Proficiency in academic systems and databases, with strong skills in Microsoft Office Demonstrated commitment to high-quality customer service and stakeholder satisfaction. Strong organisational and time-management skills, with the ability to manage competing priorities. High attention to detail and accuracy in handling academic data and documentation. Ability to work independently and collaboratively within a team environment. Demonstrated alignment with RMIT Values and professional conduct expectations. Flexibility to take on new tasks and adapt to evolving academic and administrative needs. Additional Information Contract duration: 12 months Highly competitive gross salary Annual leave: 1 day per working month Private Insurance Free use of on-site sports and fitness facilities Library on campus and online - access to the RMIT Australia online library English Proficiency English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.0 (or equivalent CEST 160). To be eligible for this position, you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered. To Apply Please submit your CV, cover letter, qualifications, ID, and address your suitability for this position by clicking on the ‘Apply’ button. Important Notice Please ensure your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means. RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply. For any questions or support, feel free to reach out to our Talent Acquisition team at employment@rmit.edu.vn #RMITVietnam Applications Close: 7 thg 12 2025 11.59 pm RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region. https://www.rmit.edu.vn/about-us Culture Our Values inspire us, wherever we are in the world, and guide how we live and work together. Imagination. Integrity. Courage. Passion. Impact. Inclusion. What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other. Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices. Find out what makes RMIT a great place to work

Responsibilities

The Officer, Course and Program Administration supports the effective delivery of academic programs by maintaining accurate course data and assisting with scheduling. This role ensures compliance with institutional policies while providing reliable administrative support.