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Officer, Customer Liaison (Level 1) at Standard Bank - UK

Kuilsrivier, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Coverage, Personal Banking, Branch Banking, Administrative Skills, Enquiry Management, Customer Reception, Team Working, Interacting with People, Documenting Facts, Following Procedures, Managing Tasks, Upholding Standards, Interpreting Data, Embracing Change, Thinking Positively, Showing Composure

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards. Qualifications Type of Qualification: Secondary/High school/A levels/Matric Field of Study: Not applicable Experience Required Client Coverage Personal and Private Banking 1-2 years Branch banking and administrative experience, exposure to enquiries and query management. Additional Information Behavioural Competencies: Documenting Facts Embracing Change Following Procedures Interacting with People Interpreting Data Managing Tasks Meeting Timescales Producing Output Showing Composure Team Working Thinking Positively Upholding Standards Technical Competencies: Banking Process & Procedures Client Servicing Customer Reception and Channelling Product Knowledge (Consumer Banking)

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Responsibilities

Provide a branch reception function by identifying customer needs and allocating them to the appropriate area for assistance. Maintain a high level of integrity and ethical standards while monitoring customer interactions.