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Officer, Customer Service 2 at Daman

Abu Dhabi, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Complaint Resolution, Documentation, Customer Engagement, Service Excellence, Inquiry Handling

Industry

Insurance

Description

Responsible for handling customer inquiries, feedback, and complaints through various communication channels. The role ensures timely response, accurate documentation, and effective resolution of queries to enhance customer satisfaction. By participating in customer engagement initiatives, supporting policy implementation, and providing insights for service improvements, the role contributes to the company’s commitment to service excellence

Responsibilities

The role involves managing customer inquiries, feedback, and complaints across various channels to ensure timely and accurate resolution. It also requires contributing to service improvement initiatives and supporting the implementation of company policies.