Roles & Responsibilities

A. Export Freight & Shipment Coordination

• Manage end-to-end export shipments for flexible packaging products.
• Coordinate FCL/LCL, sea freight, air freight and road freight shipments as required.
• Obtain freight quotations from freight forwarders and shipping lines.
• Compare freight rates, transit times and service levels and recommend suitable options.
• Arrange container bookings based on shipment requirements.
• Coordinate container availability, loading schedules and dispatch.
• Monitor vessel schedules, ETD, ETA and transshipment details.
• Track shipments until delivery at the destination.
• Follow up with freight forwarders, shipping lines and transporters to ensure timely movement of cargo.
• Escalate shipment delays, documentation issues or operational problems to the Logistics Manager.
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B. Export Documentation

• Prepare, verify and coordinate export shipping documents including:
• Commercial Invoice
• Packing List
• Certificate of Origin
• Bill of Lading (B/L)
• Shipping Instructions
• Delivery Order, where applicable
• Export Declaration
• VGM
• Certificate/other customer-specific documents
• Review draft B/Ls and coordinate corrections before final release.
• Ensure all export documents are accurate and submitted within required timelines.
• Coordinate with customers and overseas agents regarding documentation requirements.
• Maintain complete shipment files and records for audit and future reference.
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C. Freight Forwarder & Shipping Line Coordination

• Maintain regular communication with nominated and approved freight forwarders.
• Coordinate with shipping lines for vessel schedules, bookings and container availability.
• Negotiate/obtain competitive freight rates where applicable.
• Monitor freight forwarder performance and service levels.
• Verify freight invoices against agreed quotations and shipment details.
• Coordinate resolution of freight discrepancies, additional charges and claims.
• Monitor potential demurrage, detention and storage charges and take preventive action.
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D. Customs & Clearance Coordination

• Coordinate with customs clearance agents for export clearance.
• Ensure all documents required for customs clearance are available on time.
• Follow up on customs declarations, inspections and shipment release.
• Coordinate with transporters for container movement and gate-in/gate-out activities.
• Ensure compliance with UAE export procedures and company requirements.
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