Job no: 572100
Work type: Full-time
Location: Geelong - City, Melbourne - Burwood, Flexible

Categories: Advancement

• Flexible location + hybrid work arrangements
• Full-time & Part-time and continuing (part time, 0.80FTE via negotiation)
• HEW 5 $80,199 - $89,950 + 17% Superannuation (pro rata, part time)

IN A TYPICAL DAY, YOU WILL:

• Coach and support your team by offering guidance to help achieve individual, team, and University goals—fostering a respectful, inclusive, and collaborative environment through effective communication and rapport-building.
• Lead by example by demonstrating professional and ethical behaviour, consulting relevant resources, and seeking expert advice to make informed decisions.
• Engage with customers and stakeholders by responding promptly to queries or concerns, tailoring communication to diverse audiences, and ensuring needs are met to agreed standards.
• Plan and prioritise your work with a methodical and organised approach—tracking progress, managing time effectively, and taking responsibility for meeting personal and team objectives.
• Contribute to continuous improvement by embracing new ideas, providing constructive feedback, supporting colleagues through change, and helping deliver efficient, high-quality outcomes.

• Embrace new ideas, learn from different perspectives, and confirm understanding to support continuous improvement.
• Manage local processes effectively by preparing standard documents, maintaining records, tracking task progress, and identifying key issues.
• Demonstrate initiative and take ownership of tasks, contributing to a positive and inclusive team environment.
• Foster respectful and inclusive communication within the team, recognising the value of collaboration and rapport-building.
• Deliver responsive client service by clarifying expectations, addressing queries or concerns promptly, providing base level advice, and referring to appropriate University areas when needed.