About the job

Job Purpose:Responsible to ensure that Retail Bank is compliant with all UAE regulatory, governing and internal bank policies and process.
Bank risk and governance process is implemented and being followed at all time
Ensure Consumer Protection requirements are implemented and being followed by business units
Ensure that proactive fraud prevention activities are being conducted and followed
Conduct analysis on risk and governance issues and share dashboards

Job Accountabilities:Support in implementation of consumer protection guidelines implementation and ongoing monitoring within Retail Bank. Ensure Retail Bank is complaint with consumer protection regulation
Regular reviews are done to ensure that consumer protection and any other CB guidelines are implemented as required and gaps are highlighted to management
Ensure all bank polices are being adhered to at all times and all Retail units are compliant with the requirements
Conduct third party agency premises, review as per the checklist, prepare reports, publish and follow up for closure
Ensure adherence to conduct risk policies and processes.
Support in clean up exercises in terms of KYC, CR&FATCA, account closure, reconciliations, product closure etc are being managed by the relevant unit on timely basis within Retail Bank
Arranging for training / awareness sessions for retail staff on compliance, fraud, risk and any regulatory or risk requirements
Ensure to follow the process of preventive fraud measures as first line of defense
Ensure to review all fraud system alerts, investigate and resolve as per the process
Prepare management dashboards for preventive fraud alerts, root cause and corrective actions
Manage all CBUAE reporting dashboards, track exceptions and implement corrective actions as required
Review all digital onboarding accounts for exceptions and liaise with respective channel teams for improvements

Responsibilities