Officer, iCIMB & CCBO - Trade Shared Services (Trade Operations - Open Acco at CIMB Group Malaysia

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Customer Service, Data Entry, Document Checking, Trade Finance, AML/CFT Screening, Signature Verification, Report Preparation, KPI Monitoring, Multi-tasking, ISO 9001:2015, Telephone Enquiries, Complaint Handling, GL Entries Checking, Vessel Screening, Trade Operations

Industry

Banking

Description

COMPLIANCE AND CUSTOMER SERVICE 1. Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing; 2. Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA; 3. Ensure the following are met upon processing of customer’s application: • Signature verification • Screening application • Conform to ICC publications, Bank’s policies, procedures and guidelines • To perform AML/CFT and Vessel screening and escalate to TSCC if required 4. Updating of Daily Incoming Register; 5. Attend to telephone enquiries and reply to swift/mails enquiries when required. 6. Handle TSCW / TSCC / 3rd party / Loan Owner’s query / complaint promptly. 7. Escalate to TSCC via email for any incompliance for the above. 8. Perform document checking under UCP600/ISBP/URDG/URC/Incoterm and Loans compliance checking. DATA PROCESSING/RELEASING 1. Ensure accurate data entry in Trade Finance System, CIMB Watchlist and Swift Alliance etc; and related standard letters are accurate. 2. Perform data entry and or approve Trade Finance products request/instructions. 3. Checking GL entries & related payment instruction are in order. 4. Retrieve / Check matured bill for cancellation/settlement. 5. Prepare BG text. 6. Housekeeping & filing of documents are timely and easy to retrieve; 7. Assist peers on delivery of other trade products within the department as and when required. (multi-tasking) 8. Check and approve alerts in AMLA system (with sighted by higher level approval) ADMINISTRATIVE 1. Prepare daily/weekly/monthly/SLA Report 2. Monitor and ensure KPIs are met; 3. Motivate staff/peers (if applicable); 4. Timely submission of Reports i.e. SLA, BNM reports, Management Reports, Month End Report & etc. 5. Handle additional functions, ad hoc assignment or projects related to Trade System or Trade Finance; 6. To perform Testing of System related matters as and when required. 7. Participant on activities done by the team for enhanced team spirit. 8.Adhering to ISO 9001:2015 and to support any implementation related to ISO 9001:2015 Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.

Responsibilities

The role involves ensuring compliance and timely processing of Trade Finance products, handling customer inquiries, and performing document checks. Additionally, it includes data processing, report preparation, and administrative tasks.