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Officer, iCIMB MSC - Singapore Operations (Account Services Electronic Chan at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Services, Electronic Channel Operations, Payment Settlement, Data Entry, Reconciliation, Compliance, Reporting, ATM Maintenance, Fund Transfer, SLA Management

Industry

Banking

Description

This role is responsible for managing and ensuring the day-to-day operations of CIMB Singapore CCSG, ASD, and ECO outsourced to Malaysia are processed within the agreed Service Level Agreement Job Description * Download and extract document in share folder * Check and verify on ATM (creation & maintenance), Clicks (creation & maintenance),Bizchannel (New & maintenance). * Perform payment and settlement for VISA (ATM), Acquiring regional ATM (Malaysia,Indonesia,Thailand & Cambodia), Issuing Regional ATM Settlement (Cambodia), SG2MY and MY2SG Clicks Fund Transfer/Balance Payment,Refund(ATM Disputes/Unaccounted Transactions) * Perform Reporting and Operations Support for ATM performance report, Daily report for (ATM,VISA,CLICKS,BIZ CHANNEL), SG2MY and MY2SG CIMB accounts tagging request, Oversea ATM activation, Unaccounted transaction * Prepare memo for Credit balance refund and FD unpledged * Records data by operating data entry equipment, coding information, resolving processing problems. * To update and maintain information on computer systems and in archives. * To validate all information updated in the system are correct as per instruction. * Seek continuous improvement in the operation workflows to enhance job skills and competencies. * Comply with statutory requirement and operation compliance in relation to FSA, AMLA and all relevant internal policies and procedures. * Protects organization’s value by keeping information confidential. * To meet the SLA of the account opening and data maintenance followed the dateline of the creation that has been set up. * Create Daily reconciliation list * Any other responsibilities/tasks assigned by the Management from time to time

Responsibilities

Manage day-to-day operations for CIMB Singapore's electronic channels, including ATM, Clicks, and Bizchannel services. Responsible for payment settlements, reporting, and ensuring all processes meet agreed Service Level Agreements.