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Officer, Ops FMO - Cash Management (Private Banking Payment) MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payment Execution, Issue Resolution, Customer Support, Discrepancy Identification, Query Management, Service Excellence

Industry

Banking

Description

This role is responsible for supporting internal and external customers to ensure the accurate and timely execution of inward and outward payments. It investigates outstanding payments, accurately identifies and resolves discrepancies, and ensures all payment-related queries are managed efficiently. It facilitates prompt issue resolution within the stipulated timeline while maintaining service excellence.

Responsibilities

This role supports internal and external customers to ensure accurate and timely execution of payments. It also investigates outstanding payments and resolves discrepancies efficiently.