JOB SUMMARY

Our vision is to be a leading public university of technology recognised for our global impact. We are a dynamic and innovative university, ranked by the Times Higher Education as Australia’s top young university, and located centrally in one of the world’s most liveable cities. With a culturally diverse campus life and extensive international exchange and research programs, UTS prepares graduates for the workplaces of today and tomorrow. About the Team Lifetime Learner Experience (LLE) Unit is part of the Deputy Vice-Chancellor Education and Students portfolio and was formed in 2021 to enable the alignment of a range of learner acquisition, administration and assurance activities which are critical to the success of the UTS 2027 Strategy and in supporting the UTS Vision. About the Role The Officer, Progressions, Results and Conferral provides high level support to the progressions, results and conferral function, its customers and stakeholders, solving problems supported by policy, providing peer training and developing and analysing system reports. The Officer manages a number of competing priorities while monitoring and ensuring operational and customer service standards are met. This role will be focused on assessing, referring and processing applications for Recognition of Prior Learning, Concurrent Study and processing requests related to maintaining student records data including assessing and processing Tier 2 student enrolment and study plan change requests. However, the Officer, Progressions, Results and Conferral may be assigned to one of six Progressions, Results or Conferral teams throughout the year as required by the workload cycles and demands of the functions, requiring the development of sound understanding of all functions. If successful in applying for this role, you will be responsible for: • Ensuring timely service delivery while managing a number of different and competing tasks.• Applying policy and procedure to resolve issues or identifying and referring those which require escalation.• Processing and managing data within the CASS system in an accurate and compliant manner.• Supporting continuous improvement through analysing processing, recommending improvements and assisting the team with their implementation.• Communicating through different channels with a diverse group of stakeholders, including students, academic staff and faculty support staff to clearly articulate required information.• Ensuring activities are carried out in compliance with UTS policies and legislative obligations. Remuneration & Benefits Base Salary Range: $81,445 to $93,173 pa (HEW 5) This role attracts 17% superannuation (pension) in addition to the base salary. UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities. This position is full-time, and appointment will be made on a continuing basis. How To Apply For the full list of the selection criteria and role responsibilities please click the apply link and download the Position Description from the link below. You are required to address the selection criteria in your submission in a separate document along with your resume. For information to assist you with compiling statements to answer the selection criteria, please visit Answering Selection Criteria. With examples, please outline how you meet the following key selection criteria: 1. Displays strong communication skills with the ability to convey complex information clearly and concisely across diverse stakeholders, including students, academic staff, and support personnel.2. Demonstrated ability to work independently as well as contributing to team tasks and deadlines, displaying initiative in problem-solving, improving business practices and performance.3. Excellent attention to detail and accuracy, and ability to manipulate and analyse data from a range of sources.4. Demonstrated capacity to remain flexible, calm and solve problems in a pressured environment. Only those applications submitted via the UTS online recruitment system will be accepted. Current UTS employees should apply through their UTS Employee Self Service function. Please ensure that the file name for each document submitted includes IRC302256 and your name. Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at recruitment@uts.edu.au Closing Date: Monday, 27th January 2025 at 11:59pm (AEST) Applicants must have current and valid work rights in Australia

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