Officer / Senior Officer, Unsecured Lending Operations at DBS Bank

Hong Kong, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Document verification, System data input, Loan disbursement, CDD reviews, Fraud detection, Clerical support, Reporting, Data protection, Risk control, Regulatory compliance, User acceptance testing, Analytical skills, Problem-solving, Communication skills, Interpersonal skills, Customer service

Industry

Description

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities To complete credit card and unsecured loan application process, such as document verification, system data input and verification and loan disbursement. To conduct CDD reviews on credit cards and unsecured loan applicants. To detect suspicious application/document to prevent fraud. To work closely with internal stakeholder on daily operations. To provide clerical and cross team support, if necessary. To prepare various reports for daily usage, audit and managerial reporting. To assist immediate supervisor to provide guidance and training to new join staff. To understand the bank policies on data protection, risk & security control and regulatory compliance to comply requirements; and escalate problem / exception to supervisor or manager immediately. To support in ad-hoc project and assist to conduct user acceptance testing & live verification as well as live verification on various systems enhancements to have better customer experience, increase productivity and control effectiveness in daily operations To timely escalate issue or incident to supervisor To assist in designing UAT test cases and performing UAT testing according to the pre-defined test cases. To provide initiative ideas to improve workflow. Requirements Minimum 2-3 years of experience in the banking or financial services industry, preferably in unsecured lending operations Strong analytical and problem-solving skills with the ability to identify and resolve operational issues Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders Proficient in using relevant banking and financial software applications Ability to work under pressure and meet deadlines Commitment to providing high-quality customer service Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

The role involves managing unsecured loan application processes, including document verification, data input, and loan disbursement. Additionally, the officer will conduct CDD reviews, detect fraudulent activity, and support internal stakeholders through reporting and project assistance.