Officer, Talent Acquisition (Support/Leadership) at Sagility

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent Acquisition, Recruitment Management, Business Requirements Analysis, Diagnostic Tool Application, Interviewing, Focus Group Discussion, Survey Administration, Program Design, Intervention Execution, Performance Monitoring, Gap Analysis, Benefits Administration, Policy Interpretation, Competency Interviewing, Disciplinary Action Handling, HR Partnership

Industry

Operations Consulting

Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Supports the Lateral Hiring manager in providing support for the hiring needs for all shared services and support positions Job title: Officer, Talent Acquisition (Support/Leadership) Job Description: Education: Bachelor's Degree preferred Experience: At least 2 years’ experience managing recruitment function Mandatory Skills: • Able to determine best approach specific to an internal client based on knowledge of business requirements. • Able to identify appropriate diagnostic tool. • Able to perform/conduct diagnosis using appropriate diagnostic tools e.g. interview, FGD, survey. • Able to research and determine relevant information/content. • Able to design program content, tools and methodology (activities, exercises of intervention). • Able to execute intervention as designed. • Able to monitor and ensure implementation of intervention. • Able to assess if desired results are achieved. • Able to address gaps between actual vs. desired results. • Able to respond to queries regarding specific benefits • Able to administer benefits processing. • Able to recommend improvement on existing systems & work processes. • Able to interpret benefits policies and define implementing guidelines. • Able to conduct initial interview that is competency/dimension based. • Able to decide/determine if employee is qualified for promotion via assessment and validation (interview, review of PA) • Able to facilitate training session to ensure participation and learning. • Able to handle discussions with regards to implementing appropriate disciplinary action for any case. • Able to recommend improvements on existing systems and work processes. • Able to discuss and interpret specific guidelines and policies stated in the Employees Handbook and Code of Conduct. • Able to explain and guideline managers in giving appropriate disciplinary action Roles & responsibilities: • Acts as internal change agent/consultant and HR partner of line management in developing and implementing HR interventions in the areas of organization design and development, organizational performance enhancement, culture change management and service quality improvement. • Identifies and analyses relations problems or grievances, recommend appropriate solutions and actively participate in the resolution of these issues. • Ensures consistency in the implementation of HR policies and procedures and assist in the development or revisions of said policies as necessary. • Assists client in manpower planning and sourcing requirements and actively participate in the selection of employees for hiring, transfer and promotion to other positions • Provides client organization with relevant data on labor market trends and best practices as inputs in their decision making • Designs and implements employee communication and feedback mechanism pertinent to client organization’s requirements to ensure management’s responsiveness to employee. • Conducts workshops and orientation program to cascade statutory wage and benefits. • Facilitates implementation of developmental plans for employees that may include management development trainings, learning sessions etc. • Responsible for addressing various HR concerns that may arise during the assigned shift. • Ensures that disciplinary actions implemented by other departments/divisions are in congruent with COCs and Philippine Labor Laws • Facilitates counselling sessions to all employees when necessary. Location: Quezon City, Bridgetowne ZetaPhilippines Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Already keen? Discover your next role with Sagility, a great place to work.

Responsibilities

This role acts as an internal change agent and HR partner, supporting line management in developing and implementing HR interventions across organizational design, performance enhancement, and culture change. Responsibilities include analyzing employee relations issues, ensuring HR policy consistency, assisting with manpower planning, and designing employee feedback mechanisms.