Officer, Trading Operations at ASX

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Issue Escalation, Checklist Completion, Regulatory Compliance, Market Awareness, Stakeholder Engagement, Process Optimization, Communication Skills, Attention To Detail, Adaptability, Analytical Thinking, Teamwork, Market Operations, Trading Systems Knowledge, Risk Identification

Industry

Financial Services

Description

ASX: Powering Australia's financial markets Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. Want to know why we are a great place to work, click on the link to learn more. www.asx.com.au/about/careers/a-great-place-to-work We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive. Market Operations sits within the Markets group and consists of Trading Operations, Clearing Operations, Market Announcement and Market Surveillance. Our team manages the ASX Trade and ASX 24 markets 24 hour team, ensuring we are meeting our licence obligations while providing support to market participants, regulators and internal stakeholders. Your responsibilities Operate and monitor the markets on a 24 hour rotational shift structure, understanding the daily processes and key checkpoints throughout a trading day Provide a high level of customer service and escalate issues where necessary Complete daily checklist tasks with minimal supervision Understand the regulatory obligations for Trading Operations and determine when issues require escalation Working toward becoming a SME and looking for opportunities to upskill and improve knowledge of the workings of the ASX Trade and Trade24 markets Engage and service a diverse range of stakeholders inclusive of brokers, custodians, clearing participants, investment counterparties, system vendors, compliance officers and regulators Understand and ensure compliance with our license obligations and regulatory reporting requirements, including potential FOT issues Collaborate with internal teams to contribute to strategic initiatives that improve client service, optimize processes, and achieve operational efficiencies Maintain a high level of market awareness through media monitoring, analysing trends, and identifying potential risks Demonstrate the ASX Values: We put the market first; We stand up for what's right; We achieve more together; We drive positive change Your experience and qualifications Must have Excellent verbal, written, presentation and communication skills, with strong interpersonal skills and ability to build and maintain relationships with stakeholders Gained an understanding of the Australian Equity or Derivatives market Attention to detail – understands the importance of getting things right Agile, Adaptable & Resilient – able to manage change and be positive Intellectually Curious – demonstrates a commitment to on-going learning Analytical Thinker – detail orientated, methodical and guided by structure and process; seeks to deliver efficiency Decisive Communicator – clearly articulates recommendations to management and keeps calm under pressure Team Player – actively builds and maintains relationships; respectful, considerate, ethical and behaves with integrity Work a 24hr rotating roster, covering the hours of the ASX Trade and Trade24 markets Nice to have Knowledge of Participant systems, operations and connectivity models across Front, Middle or Back Office environments Previous exposure to listed products or ASX Operating Rules We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know at careers@asx.com.au. At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements. We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process. ASX is an integrated exchange offering listings, trading, clearing, settlement, technical and information services, technology, data and other post-trade services. It acts as a market operator, clearing house and payments system facilitator. It oversees compliance with its operating rules, promotes standards of corporate governance among Australia’s listed companies and helps to educate retail investors. ASX operates markets for a wide range of asset classes including equities, fixed income, commodities and energy. As an integrated exchange, ASX’s activities span primary and secondary market services, including the raising, allocation and hedging of capital flows; trading and price discovery; central counterparty risk transfer; and securities settlement for both the equities and fixed income markets. When you join ASX, you’ll be joining a dynamic global leader with a record of innovation and a reputation for integrity, transparency and professionalism. You’ll also enjoy an impressive range of employee benefits and a flexible working environment underpinned by a friendly and collaborative culture.

Responsibilities

The role involves operating and monitoring the ASX Trade and ASX 24 markets on a 24-hour rotational shift structure, ensuring daily processes and key checkpoints are met while providing high-level customer service. Responsibilities also include understanding regulatory obligations, escalating issues, and collaborating internally to improve client service and operational efficiencies.