Old St Francis School Hotel Assistant Manager (AM) at McMenamins

Bend, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel management, Staff supervision, Reservation management, Customer service, Payroll reporting, Inventory management, Supply ordering, Staff training, Conflict resolution, Employee discipline, Multi-tasking, Computer literacy, Communication, Maintenance oversight, Housekeeping supervision

Industry

Food and Beverage Services

Description

McMenamins Old St. Francis School is Hiring for Hotel Assistant Manager McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds. This position’s primary responsibilities include but are not limited to; Assisting the Hotel Manager with all Hotel related operations, including handling daily activity as it relates to the front desk, maintenance and housekeeping departments under the direction of the Hotel Manager & Property Manager. The AM will be expected to be able to perform the responsibilities of all other hotel non-management positions (front desk, housekeeping, maintenance, night audit, etc.). Duties include, but are not limited to: Reservation management; supervision of housekeeping, maintenance, and front desk employees; assisting the Hotel Manager with scheduling and reporting payroll; extensive communication with the front desk employees on any changes, errors or events on the property; solve problems to insure guest satisfaction; inventory; ordering supplies; training and breaking staff; enforcing and adhering to McMenamins and property policies and procedures; and maintaining customer relations. The AM will also be required to help the Hotel Manager with staff supervisory duties such as, hiring, accurate documentation, employee discipline, and the fair treatment of the hotel staff. The Hotel AM is held accountable for the daily activity and inner workings of the front desk, maintenance and housekeeping departments. Benefits We Offer: * Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts. * Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more. * Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees * 401(K)plan with employer contribution to eligible employees * Paid Time Off (PTO) * Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts Belief in a work life balance * Be part of a fun team and having a positive work environment * Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins. Qualified Applicants: * Prior hotel experience preferred * Customer service experience * Previous supervisory experience * Knowledge and comfort with computers * Ability to effectively multi-task * Flexible schedule including days, evening, weekend and holiday availability * Work efficiently both independently and as part of a team Community: * Resurrection of historic buildings and properties in large and small Northwest communities * Giving back financially to local schools and non-profits near each location * Helping other local businesses grow with collaborative products * Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood

Responsibilities

The Assistant Manager supports the Hotel Manager in overseeing daily operations, including front desk, maintenance, and housekeeping departments. Responsibilities include staff supervision, reservation management, payroll reporting, and ensuring high standards of guest satisfaction.