Old Vines Restaurant is looking for serving professionals who bring a keen sense of observation, an appreciation for organization and exceptional service, and a curiosity for food and beverage. You will be responsible for creating world-class experiences that delight every guest who walks through our doors. At Quails’ Gate, we foster a culture of connection, innovation, and growth. Whether you are looking to further your career, make an impact, develop lifelong connections, or work in one of the most beautiful settings in the Okanagan, we have the perfect opportunity for you. Every role on our hospitality team sets the stage for a memorable guest experience.
First impressions are everything and as the first point of contact for guests arriving at Old Vines Restaurant, our host team sets the tone for an exceptional dining experience. In this role, you will add value to the overall flow of service by being an exceptional team player and one step ahead of the guest’s needs. We are looking for a candidate who is passionate about service and understands that the exceptional is driven by the details. Expand your knowledge by learning from the best in the industry, this is just the first step in your career!

FULL TIME AND PART TIME AVAILABLE

As a Host, you will…

• Welcome guests to the restaurant with a warm and friendly demeanor, providing an excellent first impression.
• Manage the guest seating efficiently, considering table availability, server rotations, and guest preferences.
• Answer incoming calls and inquiries, provide information about the restaurant, and assist with reservations.
• Maintain cleanliness and organization of the host station and waiting area, including tidying menus, or assisting clearing tables as required.
• Communicate effectively with servers, kitchen staff, and management to coordinate seating and ensure smooth transitions between guests.
• Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
• Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
• Assist with catering support shifts for various events on the estate as needed.

Requirements

• Previous experience in a fine dining or upscale restaurant setting is an asset.
• Strong attention to detail and ability to maintain high service standards.
• Excellent teamwork and communication skills to support servers and other staff.
• Ability to work in a fast-paced environment while staying organized and efficient.
• Professional demeanor with a focus on exceptional guest service.

Seasonal Benefits

• Employee preferred pricing at Old Vines Restaurant, The Market, and Wineshop
• Educational and Training Opportunities
• Complementary wine education experiences
• Staff Appreciation Events and Initiatives
• Staff Gift Card Loads

Please refer the Job description for details