OM Bank - Platform Engineer at Old Mutual Limited

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Platform Engineering, Infrastructure As Code, Kubernetes, AWS, Microservices Architecture, Observability Platforms, GitOps, Data Management, Application Development, Technical Support, Problem Resolution, Agile Practices, Cost Optimisation, Risk Management, Customer Experience, Performance Monitoring

Industry

Financial Services

Description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description We are seeking an experienced Platform Engineer to build high performing, scalable enterprise grade platforms that enable business agility and rapid deployment within an ever changing business environment. This is achieved by embracing system and design thinking to implement platforms leveraging software automation principles and data driven insights. You will work closely with development, DevOps, and infrastructure teams to ensure our systems are scalable, reliable, and performant under load. KEY RESULT AREAS Platform Engineering Take full accountability for end-to-end platform performance and resulting customer experience across development, test and production instances. Build sustainable platforms that satisfy customer requirements and align with the broader technology objectives Implement SLA, OLA & quality metrics, best practices, and patterns across the platform Lead the resolution of platform service issues by directing efforts to restore service with minimal disruption to the customer and business Resolve platform issues, including interdependent services outside the immediate area of responsibility; lead discussions with peers to take action to ensure the sustainable success of the platform Align teams to service Improvement & innovation plan requirements and drive effective implementation Leverage systems & processes to measure, monitor and manage the performance of the platform ensuring ongoing optimisation. Use production performance monitoring and customer data to make technical design and implementation decisions Develop innovative methods for measuring customer experience, and use this data to identify and drive platform improvements Translate performance data into insights for technical service & solution improvement and enhancement Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities Identify & leverage the appropriate internal or external technologies to deliver the platform service, applying the Old Mutual Cloud guardrails Own the design of the platform deployment system and associated tools, hardware, processes, role assignments, dependencies, and documentation Lead the development and deployment lifecycle for ‘platform / platform components as a service’ Continually develop initiatives to reduce and optimise operational costs & increase strategic & operational efficiency through solution designs Financial & Cost Optimisation, Risk & Governance Take full accountability for delivering an optimal Platform Engineering cost model Analyse operational cost data, identify cost-savings & efficiencies and drive adoption Hold accountability for all risk and open audit items associated with the platform Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks Update & or develop & maintain all application documentation People Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices Actively participate and contribute within the cross functional team. Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment Identify and develop learning plans for the platform engineering role Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution Participate in peer reviews, testing, problem solving within and across the broader team ROLE REQUIREMENTS Bachelor’s degree in computer science, electrical or electronic engineering, Information Technology, or relevant field 7+ years of software and platform engineering experience building and supporting scalable services 3-5 years experience in writing infrastructure as code (Terraform, AWS CDK, Cloudformation) Solid experience using observability platforms like Datadog Experience with microservices architecture and Restful API Solid Kubernetes experiencing displaying end to end deployment and maintenance of clusters including designing and building infrastructure as code required to deploy the cluster and required cloud resources that support the cluster Experience with Kubernetes custom resource management and deployment Solid experiencing deploying Kubernetes resources using Helm Charts Experience in fine tuning Kubernetes HPA configs Moderate experience using go/python programming language Solid experience using GitOps and general git based operations Solid infrastructure as code background displaying experience in designing, implementing and maintaining IAC design patterns that manage large scale cloud environment. Solid AWS experience, displaying advanced understanding of cloud architecture and maintaining distributed systems Experience maintaining queuing systems like AWS SQS and event streaming platforms like Kafka Experience supporting mobile applications Skills Action Planning, Application Development, Business Process Design, Computer Literacy, Data Management, Data Modeling, Evaluating Information, Identifying Customer Needs, Information Technology (IT) Support, Market Analysis, Oral Communications, Product Development, Technical Support, Technical Troubleshooting, Test Case Management, User Requirements Documentation, Web Development Competencies Business Insight Collaborates Courage Cultivates Innovation Decision Quality Drives Results Ensures Accountability Manages Complexity Education Closing Date 15 November 2025 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Responsibilities

The Platform Engineer will take full accountability for end-to-end platform performance and customer experience, ensuring systems are scalable, reliable, and performant. They will lead the resolution of platform service issues and drive effective implementation of service improvement and innovation plans.