ON-CALL BANQUET CAPTAIN | TAILWATER LODGE

Set on the scenic banks of the Salmon River, Tailwater Lodge, part of the Tapestry Collection by Hilton™, offers the perfect blend of outdoor adventure and tranquil relaxation. From Orvis-endorsed fishing and shooting sports to our indoor pool, hot tub, and full-service spa, there’s something for everyone.
Tailwater Lodge Altmar, Tapestry Collection by Hilton continues to grow and expand and is now looking for an On-Call Banquet Captain to join our Food & Beverage Team!
The Banquet Captain is responsible for helping train and lead the Banquet Staff, also assist with projects assigned by the Senior Banquet Manager.

QUALIFICATIONS:

• Must have a minimum of 2 year’s leadership or supervisor experience
• Ability to work well with other departments using strong communication/computer skills
• Must have a positive attitude at all times.
• A/V knowledge is a plus
• Must be able to work a flexible schedule, days, nights, weekends and holidays as required by the business

• Must be an enthusiastic, detail-oriented and personable leader
• The ability to mutli-task in a fast-paced environment
• Must have excellent interpersonal and communication skills
• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal service
• Assist the Banquet staff in room set up. Make sure that all the guest tables, buffet tables and equipment are set up correctly.
• Check the overall room for accuracy. Check against BEO to ensure all guest requests have been met.
• Assign the staff to their stations for the function. Inform them of any special request or special instructions.
• Inspect food for quality and “eye appeal” prior to serving. Keep “open communication” with the kitchen staff. Inform them of any changes or special instructions.
• Ensure professional and efficient service to the guest by all the servers.
• Meet group contacts immediately so that they know who to speak to for any requests or problems.