On-Call Community-Based Housing Case Manager at PINE STREET INN INC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

23.48

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Harm Reduction, Trauma Informed Approach, Motivational Interviewing, Crisis Intervention, Substance Abuse, Mental Illness, Homelessness, Documentation, Benefits Assistance, Daily Living Skills, Team Collaboration, Communication Skills, Microsoft Office Proficiency, Bilingual

Industry

Non-profit Organizations

Description

Description SCHEDULE: 40 hours, Monday-Thursday, 8:00 AM – 4:30 PM, & 24/7 on call per rotating schedule Pays $23.48 per hour DOE This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 465 Columbia Road, Dorchester The On-Call Housing Case Manager is a non-essential position in the event of weather or emergencies and will work 100% on site. SUMMARY OF POSITION: PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The On-Call Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other housing staff on program-wide efforts to stabilize and promote the individual growth of all Scattered Site Housing tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation. The On-Call Housing Case Manager will serve on the rotating On-Call team as a Case Manager On-Call. QUALIFICATIONS: The On-Call Housing Case Manager must have a clear commitment to the population we serve and be able to work as part of a team. Requirements REQUIREMENTS: TRANSPORTATION: Must have a liable vehicle. Must have valid driver's license. EDUCATION/TRAINING: High School Diploma or Equivalent Strong written communication skills Computer Proficiency in Microsoft Office Products PREFERRED: Bi-lingual – Spanish/English KNOWLEDGE/EXPERIENCE: Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations Experience working as part of a tea PREFERRED: Experience working with chronically homeless individuals in Housing First programs Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement Knowledge of government benefits systems, and Boston area service providers Experience with HMIS

Responsibilities

The On-Call Housing Case Manager provides intensive case management support to homeless individuals, promoting long-term housing stability. Responsibilities include assisting tenants with documentation, benefits, healthcare, and developing individual service plans.