On-Site Administrative Assistant at Cadden Community Management

, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

45000.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Customer service, Data entry, Recordkeeping, Communication, Organizational skills, Multitasking, Microsoft Office, Outlook, Word, Excel, CRM software, Property management software, Problem solving, Professionalism

Industry

Business Consulting and Services

Description

Description On-Site Administrative Assistant Cadden Community Management Green Valley AZ | Full-Time | On-Site Salary $45,000/ yr Job Summary Cadden Community Management is seeking a professional, detail-oriented On-Site Community Support Specialist / Administrative Assistant to support the daily operations of a homeowners association community. This role serves as the front line for resident interaction, administrative coordination, and office organization. The ideal candidate is highly organized, customer-service driven, and confident managing multiple priorities in a fast-paced, on-site environment. Key Responsibilities Resident & Customer Service Support Serve as the primary point of contact for homeowners, residents, and vendors Respond to phone calls, emails, and in-person inquiries professionally and promptly Assist residents with questions related to their community, accounts, and requests Support positive community relationships through responsive, solution-oriented service Administrative & Office Support Provide administrative support to the Community Manager and on-site team Maintain organized electronic and physical records for the association Assist with preparing meeting materials, notices, and correspondence Coordinate scheduling, appointments, and on-site activities HOA Operations Support Process and track homeowner requests, architectural submissions, and work orders Assist with compliance tracking and documentation Support billing inquiries and coordination with accounting as needed Ensure accurate data entry and recordkeeping in management systems Systems & Technology Utilize CRM and property management software (Vantaca or similar systems) Maintain accurate, real-time updates on homeowner communications and tasks Learn and adapt to new systems and processes as needed Community Engagement & Relationship Building Serve as a professional and approachable point of contact for homeowners and board members Build and maintain positive working relationships within the assigned community Represent Cadden Community Management by consistently upholding core values through responsiveness, professionalism, and follow-through in all community interactions Support a culture of accountability, clear communication, and service excellence Requirements Qualifications 1–3 years of administrative, customer service, or office support experience Strong organizational and multitasking skills Excellent verbal and written communication skills Proficient in Microsoft Office (Outlook, Word, Excel) Comfortable learning new software systems (experience with CRM or property management software is a plus) Professional demeanor with strong customer service focus Preferred Experience HOA, property management, or real estate experience Experience working in an on-site or front office environment Familiarity with homeowner communications and community operations Benefits Medical, Dental, Vision Plans Pet Insurance Supplemental Insurance (Short-Term Disability, Life, etc.) Paid Time Off (PTO) Paid Bereavement Leave Military Leave Jury Duty Pay Community Service / Volunteer Paid Days Costco Membership Employee Recognition Program Why Join Cadden? Be part of a company focused on service excellence and community impact Work directly with residents and make a visible difference in the community Join a team that values accountability, adaptability, and engagement

Responsibilities

The Administrative Assistant serves as the primary point of contact for residents and vendors while managing daily office operations. Responsibilities include maintaining records, preparing meeting materials, and supporting the Community Manager with HOA compliance and documentation.