On-Site IT Partner - IKEA Purchasing Services Poland at Inter IKEA Group

Warszawa, Pomeranian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software, Hardware, IP Networks, Voice Communication, IT Service Management, Information Security, Data Privacy, Project Management, Vendor Management, Risk Assessment, Office 365, Power Automate, Power Apps, Artificial Intelligence, Technical Training, IT Infrastructure

Industry

Furniture and Home Furnishings Manufacturing

Description

Company Description As IT Partner in Supply Area Central Europe, you will provide professional onsite IT support with a high service level to local co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date about advances in technology. You will secure organisational deliverables according to established Inter IKEA priorities through the development of a competent and high performing organisation based on the needs of today and tomorrow. You will be the link between central stakeholders and the office in the country. Job Description Perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies, budget and overall IT investments. Primarily based in our Warsaw office, with occasional exceptions for remote work Take necessary decisions and actions to solve issues, as well as prioritize issues according to business needs in close co-operation with the global Single Point of Contact (Helpdesk) in an efficient and professional manner and know when and how to escalate the issues in the support chain. Perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization. Actively participate in IT Partners’ network between other PLA units and secure IT communication locally. Provide technical training for onsite support staff and for new hires, including setting up and introducing technical equipment (e.g. laptops). Perform preventive maintenance and routine monitoring to ensure continuous uptime of the onsite IT infrastructure and IKEA Purchasing Business Applications. Responsible for IT security onsite in close co-operation with risk management, information security and data privacy. Monitor the development of IT technologies and system trends and evaluate their possible business benefits. Manage relationships with Inter IKEA IT, vendors, contractors, service providers and other stakeholders regarding support, upgrades, bug reporting, change requests, etc. when needed. At any time, act as an ambassador of Inter IKEA values. Involved in Budgeting process. Qualifications Good knowledge of software, hardware, IP networks and voice communication. Good knowledge of IT service management, information security and data privacy processes, guidelines. General knowledge of relevant technology standards, trends and innovations. Good knowledge of project management tools and methodology. Experience of managing vendors, service providers. Risk assessment knowledge. Very good knowledge of Office 365 tools and environment. Self-reliant and motivated with a proven ability to work as part of a team as well as independently. Service-minded and professional, putting the end users’ needs and Inter IKEA business operations in focus. Good knowledge of Power Automate and Power AppsVerbal and written fluency in Polish and English. Additional strengths: Experience of working within IT, preferably in global organizations. Familiarity with Microsoft Power Automate and Power Apps platforms. Experience with Artificial Intelligence (AI) and ability to formulate queries (prompts). Additional Information Submit your application as soon as possible however not later than 10.10.2025 Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidate. Please submit your CV in English.

Responsibilities

Provide professional onsite IT support and manage IT installations, upgrades, and maintenance activities. Act as a liaison between central stakeholders and the local office, ensuring effective communication and support.