On-Site Parts Counter Sales Night Shift at Tidewater Fleet Supply LLC

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

24.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Detail-Oriented, ERP System Entry, Parts Identification, Parts Catalogs, Product Knowledge, Inquiry Response, Parts Locating, Buyout Processing, Inventory Maintenance, Driving, Verbal Communication, Written Communication, Organizational Skills, Multi-tasking

Industry

Truck Transportation

Description

Description Tidewater Fleet Supply/TNT Parts, one of the largest independent distributors of fleet, truck, trailer, and heavy equipment parts in the Southeast is rapidly growing and need qualified candidates like you. The On-site Parts Counter Sales position supports fleet personnel with their parts needs while delivering a high level of customer service. This role is based in the Tidewater Fleet Supply on-site parts room located within a fleet services garage and if for the 2nd shift from 4:30p - 1:30a. The ideal candidate will be detail-oriented, customer-focused, and comfortable working in a fast-paced, hands-on environment supporting daily fleet operations. Responsibilities Provide excellent customer service at the counter by listening to customers and meeting their needs. Assist in generating invoices for customer requisitions into ERP system. Assist in entry of vendor receiving documents into ERP system. Service customers by identifying needed parts, using parts catalogs, computer system. Maintain a current knowledge base of all product offerings to identify and fulfill customer needs. Respond to in person and email inquiries from the Fleet Technicians. Locate and obtain parts. Process buyouts for non-stocked parts. Keep counter and parts room neat and clean. Occasionally drive company vehicle to pick up parts. Provide 24-hour support at the city location during emergencies. Open availability to work 2nd shift from 4:30p - 1:30a Performs other related duties as assigned. Physical Demands and Working Conditions Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Stooping, crouching, reaching, standing, and walking are occasionally required. Keying data is repetitive motion and is frequently required. The position is not substantially exposed to adverse environmental conditions. Must have open availability. Some night and weekend will be required. Skills, Knowledge, and Abilities Excellent verbal and written communication skills. Strong organizational and multi-tasking skills. Enjoy working in a fast-paced customer service environment. Benefits: Health Benefits (Medical/Dental/Vision) with Health Savings Account 401K - Employer Match Paid Time Off Performance Bonuses Life Insurance - Employer Paid Supplemental Policies (Disability. Accident, Critical Illness, Legal Support) Employee Assistance Program Requirements Education and Experience A high school diploma or GED is required. A minimum of 3 years’ experience in parts sales and/or counter operations is required.

Responsibilities

This role involves providing excellent customer service at the counter by meeting the parts needs of fleet personnel, which includes identifying parts using catalogs and entering data into the ERP system for invoices and receiving documents. Responsibilities also include maintaining product knowledge, responding to technician inquiries, processing buyouts, and occasionally driving to pick up parts.