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On Site Service Technician - Level III at Cummins Arabia

New Delhi, delhi, India -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Diagnosis, Product Repair, Customer Support, Troubleshooting, Field Failure Analysis, Technical Training, Data Entry, Aftermarket Service

Industry

Description

Acts as the technical specialist and primary customer support contact to independently diagnose and complete repairs to products at a single customer site Customer Service Support for CMI and Non CMI in aftermarket. Attending Field Failures (AIS) for BS VI and BS IV reported in the region and within minimum time resolve complaints reported. Trouble shooting of complaints being reported on vehicle/engine. Supporting Infant care and emerging issues being reported in field for CMI & Non CMI customers. Provide complete details of failures for plant team on corrective action drive, Impart Training to OEM/OEM dealers in the region. Update incident reported in EPIR data base.

Responsibilities

Acts as the primary technical specialist for diagnosing and repairing products at customer sites. Responsible for resolving field failures, supporting emerging issues, and providing training to OEM dealers.