On-Site Support Lead at Leidos
Colorado Springs, Colorado, USA -
Full Time


Start Date

Immediate

Expiry Date

06 Nov, 25

Salary

189175.0

Posted On

07 Aug, 25

Experience

6 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Information Technology, Information Systems

Industry

Information Technology/IT

Description

DESCRIPTION

Looking for an opportunity to make an impact? Join the Leidos Digital Modernization (DigiMod) team in accelerating information technology in a changing world where we make a difference by modernizing critical networks for our government and commercial customers.
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

BASIC QUALIFICATIONS:

  • Bachelors Degree in Information Technology or a closely related field and at least 8+ years of prior network engineering experience or Masters with at least 6+ years of prior network engineering experience.

  • Additional years of experience may be accepted in lieu of degree

  • Experience leading information systems and network operations teams

  • Must have strong problem-solving, analytical, communication and people skills

  • Demonstrate poise and ability to act calmly and competently in high-pressure, high-stress situations.

  • Must have experience in operation of large communications networks.

  • Experience in analysis and the ability to generate reports using various tools is required.

  • Must have an active Secret security clearance and be a US Citizen.

  • Must possess or be willing to obtain one of the following certifications within 60 days:

  • SecurityX / CASP+
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Responsibilities

  • Engage the client, where applicable, in the base operations process to ensure mission requirements are met

  • Review new and existing SOPs for compliance with mission and operations requirements.

  • Provide technical guidance and recommendations to the Space Force Customer and Leidos operations teams.

  • Document and communicate requirements to the Leidos engineering team.

  • Participate in testing to ensure requirements are adequately met.

  • Facilitate training of the operations team on newly deployed equipment.

  • Attend team lead sessions and act as a conduit with the program leadership team

  • Support the project lifecycle for infrastructure and technology changes, with emphasis on operational impacts

  • Collaborate using information and knowledge sharing networks and professional relationships to achieve common goals

  • Lead a team of Leidos employees and sub-contractors. Responsible for defining the team’s direction and ensuring that individual and team goals align with the organization and customer mission.

  • Provide guidance, support, and resources to help team members succeed and feel motivated to contribute their best work.

  • Foster an environment of employee growth and development, promoting continuous learning and provide opportunities for skill enhancement.

  • Responsible for team staffing activities, as well as addressing performance concerns, resolving disputes or disagreements within the team.
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