On-site Support Technician at Global Office Supply FZE LLC

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows 10, Windows 11, Software Installation, Printer Troubleshooting, Network Patch Cabling, Incident Management, Request Management, EUC Hardware Installation, Device Imaging, Data Transfer, Basic Troubleshooting, Customer Service

Industry

IT Services and IT Consulting

Description

We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role RFQ Opportunity 6 month contract Perth based On-site Job Summary: We are seeking a dedicated and knowledgeable On-site Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to users in a variety of environments, ensuring that hardware and software systems function efficiently and effectively. You will work directly with clients and employees to resolve issues, implement solutions, and enhance overall user experience. Key Responsibilities Installation of new EUC hardware Imaging of devices Installation of applications Transfer of user data Basic troubleshooting Liaising with Healthscope EUC IT support teams for 3rd level support Expected Skills Windows 10/11 computer exposure Software on computer installation and basic trouble shooting Printer installation (Canon) and trouble shooting Network Patch Cabling in Comms Room to Patch Panels Act as a conduit between IT and the Business Must have good people skills Exposure to Incident / Request Management systems to manage tickets to closure (Level 2 Support) Other: Some after hours / weekend work is required as directed by ICT Lead Site Coordinator Why Fujitsu? We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You. We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture. We offer tailored career paths across our global organization to support your professional and personal growth. Our customers trust us. We have an excellent reputation across the region and globally. Best in class reward and recognition programs flexible work, volunteering leave and more. We live our values of aspiration, trust and empathy, all day, every day. As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact Oceania.Purpose@fujitsu.com for a copy of our Frequently Asked Questions to assist with the recruitment journey. For all other general inquiries, please contact careersapac@fujitsu.com If you dont tick every box in this job description, please dont rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com. Search Firm Representatives Please Read Carefully Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

Responsibilities

Provide technical support for hardware and software systems to ensure efficient user experience. Responsibilities include installing EUC hardware, imaging devices, and managing network cabling in comms rooms.