ONBOARDING & LEARNING COORDINATOR

Join a Top 60 Law Firm Committed to Developing and Nurturing Talent
Are you an organised, quick learner with strong communication skills?
Our prestigious Top 60 law firm is seeking an Onboarding & Learning Coordinator to join our dynamic team. This role is essential for ensuring a seamless and supportive onboarding experience for all new employees across the firm, from support staff to legal professionals. You will also play a key part in coordinating training initiatives and supporting the continued professional development of our people.
As a firm that prioritises the growth and success of its people, we’re looking for someone who can liaise effectively across departments, manage multiple tasks, and ensure that every new employee feels welcomed, supported, and well-prepared for their role. There will be opportunities for development across both HR and L&D for ambitious candidates who want to progress their careers.

Key Responsibilities:

• Induction & Onboarding:

o Coordinate and send out welcome packs to all new starters
o Create and manage induction schedules, diarising mandatory training sessions and sending schedules to line managers.
o Ensure IT kit is set up and ready before the first day for all new employees.
o Conduct Welcome Calls on Day 1 to ensure smooth onboarding and to resolve issues early.
o Facilitate Graduation Calls at the end of the first week to check in and address any concerns or issues that may arise.

o Manage 3-month check-ins for new employees, ensuring their integration and satisfaction within the firm.

• Ongoing Support & Development:

o Coordinate mid/end seat reviews for trainees, sending out review forms every 6 months and reviewing responses for potential issues.
o Oversee training diary check-ins for employees, organising drop-in sessions where individuals can book time to discuss concerns or further development needs.
o Review end of seat feedback from trainees, identifying and addressing any issues with their experience or supervisor.

o Provide pastoral care to new employees, offering a supportive and nurturing environment.

• Compliance & Administration:

o Support trainee administrative processes such as booking courses and ensure that qualifying admin tasks are completed for newly qualified solicitors.

o Assist the Early Careers team with the vacation scheme recruitment and assessment centre processes, from sifting applications to organising schedules and supporting on the day.

• Cross-Departmental Coordination:

o Serve as a key liaison across multiple departments, ensuring smooth communication between HR, IT, training, and other key teams to deliver an excellent onboarding experience.

o Work collaboratively with HR and department heads to ensure new employees receive all necessary training and resources.

• Supplies & Logistics:

o Re-order office and welcome pack supplies when necessary, ensuring the team is well-stocked and organised.

DETAILS:

• Location: Cardiff/Cheltenham/Worcester
• Start Date: ASAP
If you’re looking for a fast-paced, rewarding role in a supportive, growth-focused environment, we’d love to hear from you. Join us and help create a welcoming, professional, and supportive environment for all our new employees at a Top 60 law firm.

WE ALSO WANT YOU TO ACHIEVE YOUR ABSOLUTE BEST DURING THE RECRUITMENT PROCESS. PLEASE LET US KNOW OF ANY CHANGES WE CAN MAKE AT ANY POINT THAT WILL HELP SUPPORT YOUR APPLICATION. IF THIS OPPORTUNITY SOUNDS OF INTEREST TO YOU, PLEASE MAKE AN APPLICATION AND SUBMIT YOUR CV.

A note for recruitment agencies – The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.

Please refer the Job description for details