Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Onboarding and Training Specialist (BGC Taguig) | Onsite at Tasq Staffing Solutions, Inc.

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Onboarding, Program Delivery, Training Design, Coaching, Upskilling, Performance Evaluation, KPI Tracking, Process Improvement, Documentation, Stakeholder Collaboration, English Communication, Analytical Skills, B2B, SaaS, Learning & Development, Contact Center Operations

Industry

Staffing and Recruiting

Description

Working Setup: 100% Onsite (BGC Taguig) Work Hours: 11PM to 8AM Responsibilities: Onboarding & Program Delivery: Lead end-to-end onboarding for new hires, including training on tools, processes, and role-specific skills. Training & Development: Design and enhance training programs to address skill gaps and support employee growth through coaching and upskilling. Performance Support & Evaluation: Monitor onboarding and training effectiveness through metrics, assess learner performance with feedback, and refine programs based on data and business priorities. Process Improvement & Documentation: Standardize onboarding and training for consistency and scalability and to update training materials and knowledge bases. Stakeholder Collaboration: Collaborate with HR, Sales, and Operations to align training with business goals and serve as the onboarding support contact. Requirements: Bachelor's Degree required Excellent English communication At least 5 years experience in contact center (B2B/SaaS) At least 3 years tenure in Training Strong analytical skills with experience in tracking training effectiveness and KPIs. At least 3 years of experience in training, onboarding, learning & development, or related roles.

Responsibilities

Lead end-to-end onboarding and design training programs to address skill gaps and support employee growth. Monitor training effectiveness through metrics and collaborate with HR, Sales, and Operations to align with business goals.