Onboarding Manager, Marketplace Italy (m/f/d)

at  Redcare Pharmacy

ABOUT REDCARE PHARMACY:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.

ABOUT THE ROLE:

Be in the thick of it, not just part of it! As Onboarding Manager, Marketplace Italy (m/f/d) you will lead our sellers to success and play a key role in the establishment, development and growth of our company.
Job Description

ABOUT YOUR TASKS:

• You will accompany our partners in the implementation of technical onboarding on our e-commerce marketplace platform
• You will support and train the partners in setting up their accounts in the system and uploading their product portfolio
• You will monitor all technical processes and ensure that everything works properly, e.g. that the products are visible on the website and that orders are transferred
• You are the direct contact person for technical questions during onboarding and beyond
• You are the link between partners and internal departments, especially Acquisition and IT
• You will support the optimisation of processes in onboarding and customer support
  Qualifications