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Onboarding & Recruitment Administrator at Rogers Resourcing
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

500000.0

Posted On

01 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

About the job 4Twenty Consulting is exclusively partnering with a high-growth global AI technology company, valued at $100M+, to hire an Onboarding Specialist as they continue to scale across Australia and the US. The business has raised significant VC funding, works with 300+ brands across APAC and North America, and has built an AI platform transforming how brands create, test and launch digital advertising at scale. With strong product-market fit and international expansion underway, this is a great time to join.The Opportunity This is a hands-on customer onboarding and implementation role, rather than traditional account management. You’ll own new customers from sign-up through to successful activation, helping them get set up, adopt the platform and see value as quickly as possible. You’ll: Own onboarding from kickoff through to activation Run structured onboarding and implementation sessions Drive customers towards clear adoption and activation milestones Use data to identify customers at risk of falling behind Proactively remove blockers and accelerate time-to-value Deliver clean handovers into Account Management Help build and improve the onboarding playbook as the company scales globally What We’re Looking For Ideally, you’ll have experience in Customer Success, Onboarding, Implementation or Account Management within B2B SaaS. You’ll be proactive, commercially minded and comfortable working in a fast-paced environment where you can build the playbook rather than simply follow one. An interest in AI, advertising, ecommerce or emerging technology would be highly relevant.Why Join? 🚀 Global AI company valued at $100M+🌎 Scaling rapidly across Australia and the US💰 $95K–$120K + Super + Equity🤖 Genuine AI-led product with strong market traction📈 Opportunity to help shape the onboarding function🏖 5 weeks annual leave🎂 Birthday off👶 Paid parental leave🏢 Melbourne office + hybrid flexibility💻 Tech allowance

Industry

Staffing & Human Resources Services

Description

Full job description

Onboarding & Recruitment Administrator


  • 360 Recruitment & Onboarding Administration Support
  • Attention to detail, strong administration skills & experience is essential
  • Take ownership of the onboarding of candidates from offer to start date for clients
  • Subcontractor background /understanding advantageous but not essential - Mining, Construction, Engineering, Drilling or other FIFO
  • Opportunity for Career Development in a small growing business
  • Ability to pivot in a fast paced environment
  • Full Time position


About Us

At Rogers Resourcing, we work closely with our clients to provide solutions in Resource Planning & Recruitment within Mining, Construction & Engineering. We are not a traditional Recruitment agency but offer a retainer model to provide an all-rounded service to our clients with a focus on building relationships with our client's teams to avoid isolated recruitment solutions with a focus on quality recruitment.

As part of our service, our approach allows us to consult on operational, organisational development and strategic resource planning to align recruitment solutions with the overall client's business objectives, which in turns supports retention, new and existing employees.

We love what we do, we're passionate about our approach. Small business, small team. We value people, innovation and transparency.

About You

We are looking for a customer facing individual, with strong interpersonal skills and attention to detail in following client onboarding processes is key. This is a varied and autonomous role in a fast-paced environment, at Rogers we are outcome focused.

Key Responsibilities:

  • Onboarding Administration - from offers, booking medicals to post start check ins with candidates
  • Managing high volume of candidate correspondence - email, text and phone
  • Contact successful candidates with next steps
  • Recruitment system administration, updating candidates notes
  • Saving documents and following client onboarding process to a T
  • Requesting, managing all necessary tickets and paperwork
  • Liaising with client staff to ensure the new candidate has an organised and strong start to employment
  • Organising and reviewing National Police Clearances
  • Tracking progress of onboarding candidates
  • Liaising with site administrators, ensuring mine site specific requirements and inductions are completed for candidates starting work on site.
  • Check ins with new employees prior to start date and one week after their start date
  • Willingness to assist team members and support the team during peak periods to get the task over the line
  • Sending our nurture emails to relevant candidates in talent pools
  • 360 Recruitment - assisting candidates with recruitment phone queries, booking video interviews, conducting phone screens, reference checks

Essential Experience:

  • Previous administration experience working in a fast paced environment
  • Interpersonal and communication skills
  • Ability to manage own workload and prioritise
  • Autonomous, team player and calm under pressure
  • Ability to problem solve and make phone calls as required to ensure communication is clear and any issues actual or foreseen are resolved promptly
  • Previous experience in recruitment, onboarding, HR, site administration or mobilisation is highly regarded but not essential
  • Organised and proactive approach with ability to prioritise against deadlines
  • Experience - Microsoft Outlook, Excel
  • When candidates are starting employment on the weekend or Monday on a mine site or other location, a willingness to take the phone home or monitor emails is important some weekends. This is managed between the team, so no team member is on call every weekend.
  • The recruitment process will include a national police clearance.
Responsibilities

Full job description

Onboarding & Recruitment Administrator


  • 360 Recruitment & Onboarding Administration Support
  • Attention to detail, strong administration skills & experience is essential
  • Take ownership of the onboarding of candidates from offer to start date for clients
  • Subcontractor background /understanding advantageous but not essential - Mining, Construction, Engineering, Drilling or other FIFO
  • Opportunity for Career Development in a small growing business
  • Ability to pivot in a fast paced environment
  • Full Time position


About Us

At Rogers Resourcing, we work closely with our clients to provide solutions in Resource Planning & Recruitment within Mining, Construction & Engineering. We are not a traditional Recruitment agency but offer a retainer model to provide an all-rounded service to our clients with a focus on building relationships with our client's teams to avoid isolated recruitment solutions with a focus on quality recruitment.

As part of our service, our approach allows us to consult on operational, organisational development and strategic resource planning to align recruitment solutions with the overall client's business objectives, which in turns supports retention, new and existing employees.

We love what we do, we're passionate about our approach. Small business, small team. We value people, innovation and transparency.

About You

We are looking for a customer facing individual, with strong interpersonal skills and attention to detail in following client onboarding processes is key. This is a varied and autonomous role in a fast-paced environment, at Rogers we are outcome focused.

Key Responsibilities:

  • Onboarding Administration - from offers, booking medicals to post start check ins with candidates
  • Managing high volume of candidate correspondence - email, text and phone
  • Contact successful candidates with next steps
  • Recruitment system administration, updating candidates notes
  • Saving documents and following client onboarding process to a T
  • Requesting, managing all necessary tickets and paperwork
  • Liaising with client staff to ensure the new candidate has an organised and strong start to employment
  • Organising and reviewing National Police Clearances
  • Tracking progress of onboarding candidates
  • Liaising with site administrators, ensuring mine site specific requirements and inductions are completed for candidates starting work on site.
  • Check ins with new employees prior to start date and one week after their start date
  • Willingness to assist team members and support the team during peak periods to get the task over the line
  • Sending our nurture emails to relevant candidates in talent pools
  • 360 Recruitment - assisting candidates with recruitment phone queries, booking video interviews, conducting phone screens, reference checks

Essential Experience:

  • Previous administration experience working in a fast paced environment
  • Interpersonal and communication skills
  • Ability to manage own workload and prioritise
  • Autonomous, team player and calm under pressure
  • Ability to problem solve and make phone calls as required to ensure communication is clear and any issues actual or foreseen are resolved promptly
  • Previous experience in recruitment, onboarding, HR, site administration or mobilisation is highly regarded but not essential
  • Organised and proactive approach with ability to prioritise against deadlines
  • Experience - Microsoft Outlook, Excel
  • When candidates are starting employment on the weekend or Monday on a mine site or other location, a willingness to take the phone home or monitor emails is important some weekends. This is managed between the team, so no team member is on call every weekend.
  • The recruitment process will include a national police clearance.