WHO IS WHIP AROUND?

Whip Around is a growing SaaS company in the fleet technology arena and our product helps fleet operators easily manage the maintenance and inspections of their vehicles. Taking the industry through a digital transformation, Whip Around is quickly becoming the software platform of choice for business owners, fleet managers and drivers.
Team culture is at the heart of our success, with personal improvement being just as important as company outcomes. We now boast a senior leadership team with experience from numerous successful global businesses and our Implementation team is looking for an employee who is excited to learn from and support an extremely high performing team.

KEY RESPONSIBILITIES

• Pickup and deposit checks (WA P.O. Box pickup)
• Assist in setting up new client accounts in the Whip Around software platform
• Coordinate with teams to integrate new accounts with partner companies
• Help create and customize inspection forms and preventative maintenance programs per client needs
• Coordinate initial kick-off calls and training sessions for customers.
• May follow up with clients to ensure product adoption
• Train Tier 4 Whip Around customers

WHAT YOU’LL BRING TO THE ROLE:

• Required:
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• Excel skills at an Intermediate level or higher

• Ability to quickly learn and proficiently utilize various software applications
• Customer service mindset, with the goal of consistently providing a “Wow!” experience to our customers
• Ability to effectively communicate, both verbally and in writing, with clients and colleagues
• Detail oriented, with the ability to complete tasks quickly and accurately, especially when handling documents, scheduling, and data entry
• Self-motivated employee with strong time management skills
• Willingness to ask “what else can I help you with?”