Onboarding Specialist at ReWorks Solutions

, , South Africa -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Presentation, Facilitation, Communication, Interpersonal Skills, Organization, Attention To Detail, System Training, Process Simplification, Proactivity, Patience, Supportiveness

Industry

Outsourcing and Offshoring Consulting

Description

Job Opening: Onboarding Specialist Location: Remote (Working US Hours - 9am-5pm EST) Type: Full-Time Key Responsibilities Lead and facilitate onboarding training sessions for new hires/clients (e.g., BCBAs, RBTs, and administrative staff) Develop, maintain, and improve onboarding and training materials (SOPs, guides, videos, presentations) Ensure new employees are fully trained on internal systems (e.g., Rethink, scheduling platforms, communication tools) Conduct system walk-throughs and hands-on training to ensure competency Partner with clinical leadership to ensure training aligns with clinical standards and expectations Track and monitor training completion and employee readiness before they begin working with clients Provide ongoing support and follow-up training as needed post-onboarding Identify knowledge gaps and continuously improve training programs and processes Assist with onboarding coordination (documentation, scheduling, system setup) as needed Act as the primary point of contact for new hires during their onboarding and initial training period 2+ years of experience in training, onboarding, or employee enablement (healthcare or ABA preferred) Strong presentation and facilitation skills, with the ability to engage and train diverse teams Excellent communication and interpersonal skills Highly organized with strong attention to detail Comfortable using and training others on multiple systems and software Ability to simplify complex processes into clear, easy-to-understand training Proactive, patient, and supportive approach to training Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Responsibilities

The specialist will lead and facilitate onboarding training for new hires, including BCBAs, RBTs, and administrative staff, while developing and improving all associated training materials like SOPs and guides. They are also responsible for ensuring new employees are competent in internal systems and tracking training completion before client work begins.