ABOUT US

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.
Culture matters to us. Celebrated as one of the ‘Sunday Times UK’s Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

WHAT WE DO

Tech for good. Our global SaaS product Dentally, solves real-world problems for millions of people globally.
Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.
Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.
Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.

OWN THE ONBOARDING CUSTOMER EXPERIENCE:

• Meet with customers immediately post-sale, understand their needs and how best to onboard them
• Partner with the customer to establish an agreed onboarding success plan, and make decisions that lead to the best customer outcomes
• Make sure we deliver upon our commitments and intervene where needed to keep the customer onboarding on course.

BE THE VOICE OF OUR ONBOARDING EXPERIENCE:

• Work closely with sales, customer success, and product teams to constantly challenge and evolve the overall customer experience
• Share customer feedback and requests for new features with the product team
• Coordinate with Customer Success and Support teams to ensure a smooth transition from adoption to use.