BENEFITS:

• More $$$ in your bank account with Salary Packaging options
• Annual Leave (5 weeks)
• Rewarding career pathways with opportunities for further growth
• Strong focus on employee health & wellbeing with assistance programs available
• Bring your dog to work!
  Kirinari Community Services have a fantastic opportunity for a Oncall/Rostering Coordinator to secure employment with a well-recognised, rapidly expanding and essential support service in our Lavington head office.
  Kirinari is a highly reputable and respected disability support service providing essential care and high-quality support to enrich the lives of our customers. Kirinari employ over 1300 staff in various regions across VIC, NSW and TAS. Our core values guide our strong service delivery to enact positive change and choice in the lives of the clients we support.

The Oncall/Rostering Coordinator will support our frontline workers as the first point of contact outside normal business hours for emergencies, unplanned leave and general assistance.

• Assisting frontline staff with after-hours and emergency situations by providing logical and calculated decisions to ensure customer and staff safety
• Follow the escalation procedures as required
• Provide accurate information for reporting on calls, incidents and customer updates
• Assist employees with unplanned leave outside of normal business hours and fill the shifts with current staff
• Assist our rostering team with timekeeping, shift fill and maintaining effective rosters in line with our Enterprise Agreements
• Report accurate information on authorised and unauthorised restrictive practices within the allotted reporting timeframes
• Assist the rostering team with building of employee lines, inbox maintenance and other duties as required
• Assist our main receptionist with all overflow calls during the 6am-2pm (Monday-Friday)

The hours for this role are Monday to Friday 9.00am - 5.00pm with some availability required outside these hours on an adhoc basis. This position is based at our Lavington office.