SPECIALIZED KNOWLEDGE & SKILLS:

• Proven record of success in sales, preferably healthcare
• Highly collaborative individual capable of performing in a matrixed environment
• Expert understanding of consultative sales, call cycles, and territory planning
• Fact-based decision maker with strong emphasis on data, trends, and market analytics
• Proficient with CRM and business intelligence reporting, preferably Salesforce and Business Objects
• Strategic thinker and financially oriented individual who understands how to drive profitable growth
• Excellent interpersonal skills; Ability to work with a wide range of individuals, particularly physicians
• Expert in conflict management and resolution skills, handling customer complaints and objections
• Excellent written, presentation and verbal communication skills; Proficient in MS Office (Outlook, Excel, Power Point)
  PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit or stand and talk or hear. Position requires full range of body motion including, manual and finger dexterity, and eye-hand coordination. Position requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
  WORK ENVIRONMENT: While performing the duties of this job, the employee is required to be present within the assigned territory/region during regularly scheduled business hours. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require travel by automobile, approximately 70% of work week. Sales positions require regularly working outside the office in order to call on clients and build relationships

• Initiate, engage and work collaboratively with operational leaders, physicians, site managers, and practice staff to understand/evaluate business needs, plan and execute sales and marketing strategies which align with practice goals; seen as expert in field of oncology liaison sales
• Strategically use professional concepts and company objectives to resolve complex issues and ensure feedback is communicated/followed up appropriately
• Initiate, establish and maintain ongoing communications with referring physicians and/or their office staff, including peer-to-peer, routine or follow-up visits, emails, and phone calls
• Develop and implement practice growth strategy in core markets and partner with Practice Marketing to implement the selling approach in each market
• Utilize CRM, market analysis, trends, and performance reporting to develop sales plans and track practice growth
• Support practice growth efforts through effectively engaging physicians and resources through practice visits, sales calls, tumor boards, community events, trade-shows and cross-business collaboration
• May have supervisory responsibility to train/mentor other Oncology Liaisons
• Adhere to liaison administrative duties, including managing travel expenses within guidelines and budget, timely completion of expense reports, and use of tools such as Salesforce and Business Objects
• The Oncology Liaison Sr. supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards and Shared Values