ONCOURSE OPERATOR - NSW

• 508329
• 12 East Greenway Plaza, Greenway/Upper Kirby, Regional NSW, NSW, Australia, 2267
• On Course Operator
• Casual

The Oncourse Operator is a customer service role and is responsible for delivering an exceptional experience by providing an accurate, efficient and friendly betting and information service to all customers. We want to leave a lasting impression to ensure we are front of mind for all their future betting needs!

As a member of our Oncourse team, you’ll make a difference by delivering seamless customer experiences coupled with real-life racing and sports action. Life here isn’t just what you do, it’s about how unique contributions work together to put customers at the heart. This is a fun, exciting and social role where you will be on site at the tracks and part of the racing action!

• Place bets and provide information for all Racing and Sports products (some of these products include fixed odds options)
• Assist customers with using our new App
• Provide prompt, efficient and friendly service to all customers
• Provide general information such as scratchings, track conditions, events and bet types.
• Comply with regulations and maintain confidentiality
• Ensure accurate cash control and be security minded
• Assist with training as required
• Some roles at Tabcorp require checks prior to joining for regulatory, security or safety and you must be at least 18 years of age and have a current driver’s licence/own motor vehicle
• This position would require availability of approx. 2-3 shifts per month. Rostering is dictated by a racing calendar and will vary.