One Stop Manager at ECKERD YOUTH ALTERNATIVES INC

Shreveport, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

52000.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Operations, Business Development, Negotiation Skills, Communication Skills, Organizational Abilities, Advocacy Skills, Business Acumen, Customer Experience, Contract Negotiation, Budget Management, Staff Supervision, Community Outreach, Data Processes, Performance Tracking, Leadership, Microsoft Office, Database Tracking

Industry

Civic and Social Organizations

Description

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make more than a Living, Make a Difference Our Benefits * Low-Cost Medical, Dental and Vision Insurance * 19 days of Paid Time Off the first year * 11 paid holidays * Retirement savings plan with employer match up to 5% * Flexible spending accounts * Paid short-term and voluntary long-term disability * Group Term Life and AD&D Insurance * Voluntary term life insurance * Public Service Loan Forgiveness (PSLF) Eligible Employer * PTO Exchange Annual Salary: $48,000-$52,000 Position Concept The One-Stop Manager is an experienced professional with skills in program operations and business development. This position operates programs with multiple customers. The tasks are highly complex and require negotiation and communication skills, organizational abilities, advocacy skills, and overall business acumen. The One Stop Manager maintains effective relationships with core partners, builds relationships with community service agencies, and identifies organizations that will enhance the available service continuum for regional job seekers. The One Stop Manager facilitates broad reaching quality activities for regional workforce programs through collaborative technical support, maintaining fidelity of data processes, performance scorecard tracking, and timely intervention as needed. Duties & Responsibilities * Ensure that all partners are on working together to meet or exceed contractual performance goals within the guidelines of the operating budget and program deliverables. * Interpret federal legislation, state guidance, and communiqués for appropriate implementation to ensure quality services. * Establish policies and procedures for center operations, safety and crisis response management. * Ensure a positive customer experience for the One Stop Centers in the region * Assist in establishing linkages with other community service related agencies. * Assist with negotiating contracts. * Assist in creating and maintaining agreements (MOUs & MOAs) with partners in the region * Assist with the development of the program budgets and manage programs within budget. * Attend staff Training & Development in compliance with Eckerd Kids policies and contract requirements. * Supervises management and front line staff to build community partnerships. * Ensures that center staff are deployed appropriately, and that staffing ratios are in compliance with service plan. * Conduct business development activities and assist in responding to RFP’s, grant opportunities, in an effort to grow business in the Region. * Community outreach service agencies to assist where necessary to fulfill delivery of contract compliance. Qualifications * Bachelor’s Degree (social services, counseling, business), from an accredited College or University. * 3+ years relevant work experience. Past experience working with the targeted population. * Experience with social services in the community, particularly in workforce, employment and training. Demonstrated proficient in using Microsoft Office applications, database tracking systems. Facilitate travel through the assigned area. Ability to maintain a leadership role with excellent verbal and written communication skills. Supervise staff who interact with the general public, and manage partnerships. * Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. May be required to travel as needed. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About Our Workforce Programs: Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships. Our Program Location: Eckerd Connects | Workforce Development 2121 Fairfield Ave, #100 Shreveport, LA 71101 Connect with Us Video: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/ Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/ Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws. Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact recruiting@eckerd.org. Relay Services Dial 711. Know Your Rights: Workplace Discrimination is Illegal Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters. Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

Responsibilities

The One Stop Manager oversees program operations and business development, ensuring partners meet contractual performance goals. They maintain relationships with community service agencies and facilitate quality activities for regional workforce programs.