Online Banking Application Technical Coordinator at Data Center Inc

Hutchinson, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organizational Skills, Communication Skills, Interpersonal Skills, Collaboration Skills, Problem-Solving, Process Improvement, Technical Support, Project Coordination, Mobile Applications, Web Applications, Functional Testing, Documentation, Customer Service, Compliance, Security

Industry

Software Development

Description

Description Are you proactive and detail-driven? Do you enjoy collaborating with internal teams and external clients to deliver seamless digital experiences? If so, we’d love to have you join our team as an Online Banking Application Technical Coordinator! In this role, you’ll be a key contributor to our technical services department, responsible for supporting our online banking mobile and web applications. You’ll play a critical role in ensuring our clients' apps remain compliant, secure, and up-to-date across platforms like Apple and Google. Your work will directly empower our community bank clients to deliver modern, user-friendly digital banking experiences. What You'll Do Key responsibilities include: Manage and maintain Apple and Google App Store accounts, ensuring compliance and readiness for version updates. Collaborate with customers and app platforms to manage and maintain test users for each application. Track application versions and deployment statuses across all clients using an internal tracking system. Coordinate with customers and registrars to maintain domain accounts. Perform functional testing of online banking applications on both mobile and web platforms. Schedule, coordinate, and support app deployments and updates for new and existing clients. Respond to calls, emails, and internal/external support requests. Document all interactions and solutions using our call tracking system. Provide suggestions for improvements to user documentation and knowledge base articles. Support additional tasks and projects as assigned. What Will Help You Stand Out Degree in Computer Science or related field, or equivalent work experience. Experience working with mobile and web applications. Project coordination or project management experience. Prior experience in banking or financial services. A Day in the Life Imagine starting your day by reviewing the status of customer app deployments and coordinating with clients to prepare for the next release. You’ll move on to updating app store credentials or testing a new version of a mobile banking application. Throughout the day, you’ll field questions from clients, collaborate with internal teams, and ensure our customers’ digital banking solutions run smoothly and securely. By the end of the day, you’ll know you’ve helped community banks deliver modern, competitive services that matter. Why Join DCI? At DCI, you’re not just filling a role—you’re joining a community. Headquartered in Hutchinson, KS, with over 60 years of experience and a presence across 27 states, we are committed to empowering community banks with cutting-edge technology and exceptional service. You'll love working here for a variety of reasons. From comprehensive benefits to abundant growth opportunities, DCI is dedicated to the well-being and professional development of its employees. We offer a supportive and collaborative work environment where every team member is valued and has the opportunity to contribute to the company’s success. Join us and be a part of an organization that truly values its people and is passionate about making a difference in the financial services industry. Our Core Values The Customer Comes First - Always: You’ll be focused on delivering the best possible experience for our clients, ensuring their needs are always met. Attitude Over Aptitude: We prioritize a proactive mindset over specific technical skills—you bring the right attitude, and we’ll provide the tools for you to succeed. Open and Frequent Communication: Transparency and collaboration define our success, so you’ll be expected to keep clients and team members informed at all times. Trust and Accountability: At DCI, trust is earned through accountability. You’ll own your work and always strive for the highest standards. Honesty and Integrity in Everything We Do: We expect every decision and action to align with our values, ensuring ethical and honest business practices. Ready to Apply? If you’re ready to make an impact and grow your career with DCI, we’d love to hear from you. Apply today! Requirements What We're Looking For To be considered for this role, you'll need the following required qualifications: Ability to multitask and prioritize in a fast-paced environment. Strong attention to detail and organizational skills. Ability to communicate effectively with technical and non-technical audiences. Strong interpersonal and collaboration skills. Ability to quickly learn new tools, systems, and processes. Demonstrated problem-solving and process improvement mindset. Experience in collecting, documenting, and resolving technical support information.

Responsibilities

Manage and maintain Apple and Google App Store accounts while ensuring compliance and readiness for version updates. Collaborate with customers and app platforms to manage test users and perform functional testing of online banking applications.