Online Banking Operations Specialist at Safra National Bank of New York
Aventura, FL 33180, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

06 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Banking Software, Finance, Interpersonal Skills, Health Insurance, Debit Cards, Operational Systems, Credit Cards

Industry

Banking/Mortgage

Description

QUALIFICATIONS:

Education:

  • Bachelor’s degree in Business, Finance, or a related field.

Experience:

  • Minimum of 1 years’ experience in banking operations, with a strong background in managing credit cards, debit cards, or online banking processes.

Skills:

  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in using banking software and operational systems.
  • Ability to multitask, prioritize work, and manage time effectively.

Safra National Bank is an Equal Employment Opportunity
Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off
  • Referral program

Education:

  • Bachelor’s (Preferred)

Experience:

  • Banking: 1 year (Required)

Ability to Commute:

  • Aventura, FL 33180 (Required)

Work Location: In perso

Responsibilities
  • Manage and execute daily operational processes for credit card, debit card, and online banking systems.
  • Provide assistance to Account Officers in fulfilling client requests by providing timely support.
  • Input and oversee transaction processing, system reconciliations, and issue resolution to ensure accuracy and timeliness.
  • Work closely with IT, compliance, risk management, and customer service teams to address operational challenges.
  • Work with external vendors and third-party service providers to provide support for card and online banking services.
  • Assist in fraud detection, prevention, and resolution efforts by monitoring suspicious card activities and working with fraud team.
  • Prepare daily reports on credit and debit card usage, providing the necessary back up for prior day operational actions and resolution.
  • Maintain accurate records and documentation for audits and regulatory reviews.
  • Act as a subject matter expert for internal queries related to card and online banking operations.
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