Online Client Experience Advisor at Coastal

Chandler, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Travel Planning, Communication, Organization, Independent Work, Computer Proficiency, Digital Messaging, Client Relationship Building

Industry

Description

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Overview Ready to work from home while helping people plan exciting travel experiences? We're currently expanding our remote team and seeking motivated individuals to join us as an Online Client Experience Advisor. In this role, you'll assist clients as they explore vacation ideas, review travel options, and coordinate trip arrangements ranging from relaxing beach getaways to bucket-list international adventures. If you enjoy supporting others, working online, and building relationships with clients, this opportunity offers a flexible path into the travel industry. What You'll Do in This Role Help clients explore vacation options including resorts, cruises, tours, and packaged travel experiences Provide destination suggestions based on travel style, timeline, and budget preferences Communicate with clients through email, phone, and digital messaging platforms Assist with coordinating reservations using approved supplier booking systems Monitor itinerary updates and help manage confirmations when needed Stay informed about destination highlights, travel promotions, and seasonal opportunities Maintain organized client profiles and booking documentation Deliver a positive and supportive planning experience from inquiry to confirmation What We're Looking For Interest in remote customer support or travel planning roles Strong communication and people-focused skills Ability to stay organized while working independently Comfortable using computers and web-based platforms Reliable high-speed internet connection required Must be 18 years of age or older Must reside in the United States, United Kingdom, or another approved region No prior travel industry background needed — structured onboarding included Why Applicants Love This Opportunity 100% remote position with flexible scheduling Step-by-step training and ongoing mentorship support Access to professional travel booking systems and supplier partnerships Travel incentives and industry-related discount opportunities

Responsibilities

This role involves assisting clients in exploring vacation ideas, providing destination suggestions based on their preferences, and coordinating various trip arrangements like resorts, cruises, and tours. Responsibilities also include communicating with clients via multiple digital platforms and managing reservations using approved supplier booking systems.